Top Tech Jobs & Startup Jobs in Louisville, KY

Build and own Moxie’s end-to-end customer support organization, design escalation and tiered support models, implement AI-powered self-service (Tier 0), hire and train Tier 1 (including offshore) teams, own Tier 2 SLA accountability and core support metrics, and act as the cross-functional voice of the customer to drive long-term support strategy.

The Core Blockchain Engineer will design, build, and scale Ethereum services, improving EVM Node solutions and enhancing tooling for maintainability and reliability.

Support the Supply Chain Contract Review Team by reviewing supplier contracts, amendments, SOWs, and legal documents; track contract status and approvals; maintain records; perform research, reporting, and data analysis; prepare correspondence and presentations; support audits and process-improvement projects while handling confidential information.

The Outbound SDR proactively generates net-new pipeline through structured outbound prospecting into high-value ICP accounts. Responsibilities include researching and enriching accounts/contacts, executing multi-touch cadences (phone, email, social), creating SQLs/SALs, delivering context-rich AE handoffs, maintaining CRM hygiene, and partnering with AEs to influence closed-won deals and meet quality KPI targets.

Design bold, high-contrast visual assets for social, ads, email, web, and landing pages. Collaborate with marketing and growth teams, maintain brand consistency, iterate from feedback, and manage multiple requests and deadlines in a fast-paced startup environment.

Manage 3-5 concurrent IT infrastructure projects from planning through completion. Assemble and lead cross-functional teams, develop and maintain project plans, schedules, budgets, and risk/issue logs. Coordinate vendors, control scope, and report status to stakeholders. Ensure adherence to PMI methodologies, track metrics and lessons learned, and provide hands-on support or training as needed.

Design and build backend services and APIs to support customer experiences and third-party device integrations. Own critical product flows, optimize for scale and performance, implement API monitoring, and collaborate with product, analytics, and cross-functional engineering teams.

Lead customer marketing strategy for post-onboarding engagement, product adoption, and value realization. Build and scale integrated, data-driven campaigns and programs to increase product utilization, partner with Customer Success, Product, and Training, set and monitor KPIs, and coach a growing team. Represent customer marketing cross-functionally and at enterprise initiatives, support customer events, and apply modern AI tools to improve workflows.

Manage a portfolio of self-employed clients: prepare, review, sign, and file federal and state tax returns (1040, 1120-S); mentor and train junior tax staff; research and interpret tax laws; produce technical memos and compliance reports; collaborate cross-functionally and maintain knowledge of multi-state tax matters.

Lead financial planning and analysis activities including budgeting, forecasting, variance analysis, financial modeling, and reporting. Partner with cross-functional teams to provide insights, support strategic decisions, and improve financial processes and KPI tracking.