IT Infrastructure Project Manager

The IT Infrastructure Project Manager is responsible for simultaneously directing the efforts of multiple cross-functional project teams to achieve clearly defined results within the triple constraints of time, budget and scope for low to medium-risk projects. The PM is responsible for an average of 3-5 projects across multiple portfolios. Responsibility for assembling the project team, developing the project work plan, and managing the expectations, deliverables and results of all internal and external project resources for the roles and activities defined in the plan are the minimum requirements. However, the IT PM will discern when additional support is needed and be prepared to own delivery. Managing scope, cost, schedule, internal staffing and outside vendors, and contractual deliverables, this position is responsible for tracking project milestones and making necessary adjustments to the project plan or resources to maintain customer commitments. Also responsible for communicating project status and risks to all project stakeholders and managing the change process for each assigned project, this position may also provide support to more senior project managers on large projects and programs.

Requirements:

• Bachelor’s degree in Business Administration, Computer Science, Management Information Systems, or a related field.

• PMI Certified Associate in Project Management (CAPM) certification (preferred).

• 5+ years of project management experience, including 8+ years of related IT or business experience.

• 5+ years of experience working on projects involving the implementation of project life cycle methodologies.

• Understanding of IT infrastructure and application architectures.

• Proficiency in Microsoft Office products, particularly Excel, PowerPoint, Word, Visio, and MS Project.

• Proficiency with Microsoft SharePoint.

• Experience influencing and managing project teams without formal direct reporting relationships.

• Knowledge of PMI based project management competency areas and methodologies and experience applying these methods to manage successful projects.

• Analytical skills are required to effectively manage activities related to budgeting, forecasting, monitoring, process management, risk management, quality control and reporting.

• Strong oral and written communication skills and experience leveraging these skills to interact with all levels of management.

• Strong negotiation and influencing skills.

Major Tasks, Responsibilities, and Key Accountabilities

• Manages 3-5 small- to medium-scale projects from planning to completion by facilitating meetings with project stakeholders. Develops, analyzes, and manages the project plan, schedule, and resource forecast. Manages project financials and provides input and justification for costs and budget impact. Monitors overall project performance against plan and makes adjustments as needed. Identifies and resolves issues. Assists in the request for information and vendor request for proposal processes as directed.

• Manages the work of assigned project team by requesting resources to support project demands. Communicates a clear vision of project goals and objectives to the team. Coordinates team activities to ensure project milestones are achieved. Provides performance feedback to team members as needed.

• Manages, controls, and mitigates project risks by analyzing and identifying trigger events. Establishes contingency plans, anticipates and communicates dependencies affected by ongoing project changes, and recommends ways to mitigate future risks. Influences management to take action on these recommendations.

• Manages the alignment, buy-in, and support of diverse project stakeholders by building and maintaining relationships with internal customers, third party vendors, and senior management. Provides insight and recommendations to Program Managers to assist in the development of project goals, inform the prioritization of deliverables, and facilitate decisions necessary for project delivery.

• Adheres to enterprise project management practices by participating in formal and informal training. Tracks and reports key metrics as appropriate. Gathers, maintains, and communicates lessons learned and feedback to team members, management, and the larger project management community.

• Provides additional support to the project team that may include ownership of non-PMO standard tasks, such as, but not limited to: managing vendor requests, creating and/or delivering training materials, hands-on operational/business tasks, building/tracking/managing reports or databases.