Top Tech Jobs & Startup Jobs in Louisville, KY

Serve as a remote customer support representative for healthcare providers, patients, and staff. Triage inbound phone/chat/email/portal messages, provide ordering and account support, troubleshoot portal/login issues, supply product information, and handle sensitive patient data accurately within compliance standards.

8-month Strategic Account Manager (SAM) training program preparing candidates for Account Manager roles. Learn credit underwriting, account management, dealer relationship building, analytics, and issue resolution. After training, manage dealer territory, support programs and incentives, liaise with internal teams, analyze dealer data, and travel within assigned territory. Requires travel, weekend availability during onboarding, relocation after training, and a valid driver's license.

Serve as first point of contact for auto claims intake (FNOL). Create and accurately document new claims, assist customers via phone and email, initiate vehicle inspections and rental arrangements, escalate issues, and support catastrophe response and performance metrics while delivering strong customer service.

Lead development and deployment of ML models and analytics for aircraft predictive maintenance. Build robust ETL pipelines, perform EDA and statistical analysis, collaborate with domain experts, integrate models into applications/APIs, and monitor model performance in production.

Lead design and delivery of provider-facing backend services and frontend applications. Own features end-to-end, mentor engineers, build React/TypeScript interfaces, design DRF REST APIs and database schemas, use LLM tooling (Claude) to accelerate development, and operate services on Kubernetes/GCP with Datadog for monitoring.

Lead design and implementation of scalable backend services and member-facing APIs using Python/Django, PostgreSQL, BigQuery/dbt and GCP. Own infrastructure as code (Terraform), container orchestration (Docker, Kubernetes), async/event-driven systems, observability, and performance tuning. Mentor engineers, collaborate with Product and Data teams, and ensure secure, low-latency, AI-driven member experiences.

Manage and grow strategic enterprise accounts in the Upper Midwest by driving product adoption, maximizing Net Dollar Retention, delivering analytics-led guidance, advocating customer needs to product teams, creating success plans, and running training and enablement to increase engagement and reduce churn.

The AI and Data Portfolio Director oversees strategic planning and governance of technology projects, manages a team of project professionals, and ensures effective portfolio management and reporting.

Provide analytical and reporting support to account and project teams: gather and validate financial data, perform quantitative analyses, maintain financial databases, troubleshoot invoicing and purchase orders, create Power BI and Smartsheet dashboards, produce ad-hoc reports, audit project budgets and closeouts, recommend process improvements, and communicate findings to clients and stakeholders.

Design, build, operate, and maintain petabyte-scale Product Metrics systems that store and serve trillions of records. Ensure performance, reliability, availability, and cost-efficiency; deliver features, mentor teammates, participate in on-call rotation, and collaborate across teams to support billing, dashboards, and customer analytics.

Lead design of partner school experiences focused on AI-generated messaging and personalized student communication across web and mobile. Collaborate with product, research, and analytics to prototype, iterate, and ship features; contribute to information architecture, content strategy, and design systems; mentor junior designers and improve design tooling and processes.

Lead engineering for Partner Experience across Partner Acquisition & Delivery and Partner Reporting & Insights. Own team health, technical strategy, delivery velocity, and AI-native engineering adoption. Partner with product leadership on roadmap, coach engineering managers, drive architecture and resourcing decisions, and measure AI-augmented velocity while delivering partner onboarding, quoting, lead delivery, and reporting systems.

Lead GTM strategy for Revenue: identify high-leverage problems, build and execute cross-functional plans, design territory/quota/headcount/comp frameworks, drive pipeline and funnel actions, build AI-enabled analytics and dashboards, and partner with GTM Engineering to define data and automation needs while influencing executive decision-making and driving adoption across revenue teams.

Lead and build Neuras product function from scratch, own end-to-end roadmap across patient, provider, partner, and ops surfaces, write PRDs, set PM processes/tools, drive build-vs-buy and AI automation initiatives, and ship features to improve visit retention and provider efficiency.

Freelance role to turn existing poker footage into compelling YouTube videos: pitch concepts, create thumbnails, edit multi‑camera projects, and use YouTube analytics to improve CTR and retention.