Top Tech Jobs & Startup Jobs in Louisville, KY

Manage strategic enterprise customer relationships, drive retention and account expansion, support renewals and contract negotiations, develop account plans and proposals using Salesforce, and resolve complex service and billing escalations. The role requires customer success or strategic account management experience, enterprise contract renewal knowledge, negotiation skills, a four-year degree, and on-site attendance.

Manage onsite imaging operations, workflows, staffing, capacity, financial reporting, SLAs, security, chain-of-custody controls, equipment maintenance, and disaster recovery. Lead performance coaching, resource allocation, system utilization, program implementations, staff onboarding, and client support while serving as backup for the Senior Operations Manager.

Leads enterprise Customer Experience analytics and automation strategy across Account-to-Cash and Customer Care. Architects revenue-process solutions, maps value streams, manages customer master data and account hierarchies, and designs analytical tools and automated workflows. Partners with Collections Strategy and Revenue leadership to reduce bad debt expense, eliminate process friction, improve decision-making, and deliver operational cost savings. Presents strategic recommendations to senior executives.

Lead and build Canto's in-house legal function focused on commercial contracting for SaaS. Own negotiation and scaling of customer and vendor agreements, implement CLM and AI-enabled workflows, manage privacy and vendor risk (GDPR/CCPA), advise cross-functionally, and manage outside counsel and pre-litigation matters.

Build and test AI applications, agents, and multi-step workflows using LLMs, prompt design, retrieval methods, Python, and APIs. Prepare healthcare data, evaluate model outputs, protect sensitive health information, document experiments, and collaborate with product, clinical, and engineering teams. The role emphasizes rapid prototyping, clear communication, continuous learning, and growing responsibility.

Leads day-to-day training operations for the Premium Audit organization, including new-hire, client implementation, refresher, and remedial training. Manages curricula, materials, schedules, metrics, reporting, and effectiveness initiatives. Coaches and develops trainers while partnering with Operations leadership to align training with changing procedures, client requirements, technology, and business needs.

Serves as the senior authority for life and annuity insurance products, pricing, administration, and operations. Partners with actuarial, finance, product, technology, and carrier-client teams to translate product mechanics and pricing assumptions into administration platforms and servicing models. Oversees configuration, testing, migrations, compliance, and financial accuracy while managing client relationships, supporting commercial engagements, and leading a team of product and pricing specialists.

Own R&D Finance reporting, forecasting, Anaplan modeling, SaaS margin analytics, Product P&Ls, close activities, software capitalization, cloud cost allocation, and audit support. Lead two Finance analysts and partner with R&D, Accounting, FP&A, Procurement, and Finance Systems. Modernize reporting through automation and responsible AI adoption.

Senior Counsel, Commercial will advise Axios revenue, product, sales, marketing, and operations teams; draft and negotiate commercial agreements; manage legal intake and workflows; counsel on privacy, data use, IP, regulatory, and product matters; oversee routine disputes and outside counsel; and provide pragmatic, business-focused guidance to senior leaders. The role requires independent ownership of complex transactions, strong judgment, and comfort using AI-enabled tools.

Lead data science work embedded in the newsroom: identify high-impact problems, build and productionize predictive and explanatory models, own core metrics/measurement, apply causal inference and experimentation, translate findings for senior stakeholders, and mentor junior data team members to improve analytic standards and adoption.

Evaluates and improves English-to-Latin American Spanish financial-news autotranslation. Responsibilities include daily quality checks, translation metrics, correction policies, glossary maintenance, prompt design and testing, template translation, and collaboration with Product, Editorial, customers, partners, and global linguists.

Lead and build Axonius's PR function across the U.S. and Israel: secure media coverage and CEO visibility, develop comprehensive PR programs and crisis playbook, partner with product/marketing and leadership, establish measurable PR KPIs, and integrate AI tools (including Anthropic Claude) into workflows to increase productivity.

Volunteer QA/BA engineer will write and review requirements, create and execute test plans (manual and automated), develop automation scripts, track and report defects and QA metrics, perform regression, liaise with developers/product, and support testing processes for a healthcare appointment platform.

Volunteer Salesforce Architect to design and implement Health Cloud solutions, lead integrations (APIs, MuleSoft), configure Salesforce products (Service, Experience, Lightning), support users and BAs, produce technical documentation, and guide technology roadmaps and releases.

Volunteer Principal Full Stack Engineer to lead and contribute across frontend and backend (React/React Native, Node.js, MongoDB). Own feature development, mentor engineers, collaborate with product/design, ship scalable code, and support CI processes. Must commit 4+ hours weekly and attend a weekly standup; first task includes launching a fundraising campaign.

Directs commercial contracting across procurement, suppliers, technology, marketing, logistics, hospitality, and other business functions. Drafts and negotiates agreements, advises business leaders on legal risks, leads contract lifecycle management strategy, develops templates and playbooks, introduces AI-enabled legal workflows, analyzes contracting metrics, mentors paralegals, and partners with Legal leadership.

Support Items Master Data Management by collecting, cleansing, and analyzing supply chain product, contract, and pricing data. Build SQL-based reports and dashboards, ensure data quality and governance, support system implementations and migrations, and collaborate cross-functionally to drive standardization and operational improvements.

Supports the design, configuration, integration, optimization, troubleshooting, and operational maintenance of enterprise unified communications technology. Manages carrier requests, repair tickets, call forwarding, call paths, telephone number inventories, and number-porting processes. Works with Cisco Webex DI, CUCM, and Unity while collaborating with stakeholders, documenting systems, supporting upgrades, and applying change management practices.

Provides comprehensive HR support, including recruiting, onboarding, employee relations, benefits and policy guidance, HRIS record maintenance, compliance, compensation support, exit processing, and employee engagement initiatives. Partners with employees and leaders across assigned departments to resolve concerns, apply policies consistently, and support organizational goals. This is a fully remote role.