Job Summary
The Technology Engineer supports the design, implementation, and optimization of enterprise technology solutions. This role collaborates with cross-functional teams to configure and integrate technology components that support system performance, stability, and scalability. The Technology Engineer contributes to system enhancements, troubleshooting, and operational support within assigned technology domains.
Essential Functions
- Configures and maintains enterprise technology solutions in alignment with business requirements and system standards.
- Participates in system upgrades, patches, and integrations across enterprise technology platforms.
- Troubleshoots and resolves moderate technical issues and escalates complex problems as appropriate.
- Contributes to system design activities and maintains configuration and system management documentation.
- Collaborates with business and technology stakeholders to translate functional requirements into technical solutions.
- Supports system upgrades, replacements, and maintenance activities in accordance with established change management processes.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
Qualifications
- Strong hands-on experience managing carrier requests, opening and resolving repair/trouble tickets, configuring call forwarding, and managing call paths, preferred.
- Proven experience maintaining and managing enterprise telephone number inventories, preferred.
- Demonstrated expertise in executing full carrier number-porting processes and navigating standard porting timelines, preferred.
- Experience or familiarity with Cisco enterprise communication systems, specifically (Preferred):
- Cisco Webex DI (Dedicated Instance)
- Cisco CUCM (Unified Communications Manager)
- Cisco Unity
- Bachelor's Degree in Information Technology, Computer Science, or Software Engineering; or the equivalent required
- 3-5 years of experience in technology engineering, systems engineering, or enterprise IT support roles required
Knowledge, Skills and Abilities
- Understanding of enterprise technology lifecycle and operational support processes.
- Ability to analyze and troubleshoot technical and system integration issues.
- Effective written and verbal communication skills for both technical and business audiences.
- Familiarity with scripting, automation tools, or configuration management practices.
- Ability to manage multiple tasks and priorities in a dynamic environment.
Skills Required
- Bachelor's degree in Information Technology, Computer Science, or Software Engineering, or equivalent experience
- 3-5 years of experience in technology engineering, systems engineering, or enterprise IT support roles
- Hands-on experience managing carrier requests, opening and resolving repair or trouble tickets, configuring call forwarding, and managing call paths
- Experience maintaining and managing enterprise telephone number inventories
- Experience executing full carrier number-porting processes and navigating standard porting timelines
- Familiarity with Cisco Webex DI Dedicated Instance, Cisco CUCM Unified Communications Manager, and Cisco Unity
Community Health Systems Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Community Health Systems and has not been reviewed or approved by Community Health Systems.
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Healthcare Strength — Stated offerings include medical, dental, vision, and prescription coverage, alongside life and disability insurance. Coverage breadth is presented as a core part of the package across affiliated hospitals.
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Leave & Time Off Breadth — Paid time off for vacation, holidays, and illness is part of the package. Time-away benefits are included as a standard element across roles and facilities, subject to local terms.
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Wellbeing & Lifestyle Benefits — Tuition assistance, student-loan support, and license or certification reimbursement are emphasized, particularly for clinical roles. These programs can reduce education costs and support ongoing professional development.
Community Health Systems Insights
What We Do
Community Health Systems, Inc. is one of the nation’s leading operators of general acute care hospitals. The organization’s affiliates own, operate or lease more than 80 hospitals in 16 states with approximately 15,000 licensed beds. Affiliated hospitals are dedicated to providing quality healthcare for local residents and contribute to the economic development of their communities. Based on the unique needs of each community served, these hospitals offer a wide range of diagnostic, medical and surgical services in inpatient and outpatient settings.
