Top Tech Jobs & Startup Jobs in Louisville, KY

Lead advanced administration, configuration, and optimization of the ServiceNow platform, manage instance health and upgrades, configure modules, develop scripts and integrations, ensure security and governance, create reports/dashboards, mentor junior admins, and identify automation opportunities to meet business needs.

Serve as the technical layer for post-sale Customer Success: ensure clean handoffs from Implementation, enable Account Managers technically, lead post-go-live discovery and Tier 1 solutioning, triage escalations and coordinate with Support/Engineering, maintain platform fluency and best-practice assets, and surface recurring issues to Product and Implementation.

Design and produce high-quality visual, audio, video, and motion assets for custom eLearning; create interactive storyboards and prototypes in Figma; manage asset handoffs to developers; present concepts and collaborate with instructional designers, clients, and stakeholders throughout project lifecycles.

Lead and scale Nabla's governance, risk, and compliance programs. Manage GRC evidence library, vendor risk assessments, security questionnaires, risk tracking, policy lifecycle, and security awareness training. Review assurance artifacts (SOC 2, ISO, penetration tests), support framework implementation (SOC 2, ISO, GDPR), and collaborate cross-functionally to enable secure enterprise growth.

Phone-first SDR responsible for outbound prospecting, cold calling, qualifying HR/benefits leads, building pipeline in Salesforce, and handing off qualified meetings to Sales. Requires research-driven outreach, objection handling, cross-team collaboration with Marketing and Solutions Consulting, and participation in ongoing coaching and training with a clear promotion path.

Manage assigned client billing accounts, resolve invoice disputes, negotiate payments, collaborate with Sales/Finance/internal teams, analyze billing trends, produce reports, drive revenue cycle improvements, and ensure HIPAA compliance when handling PHI.

Own and prioritize the Agile team backlog, translate product features into user stories with acceptance criteria, support sprint and PI planning, coordinate dependencies and risks, demonstrate completed work, gather stakeholder feedback, and ensure compliance for product releases in regulated healthcare/life sciences environments.

Manage end-to-end payroll and timekeeping for a multi-state and international workforce. Ensure accurate, compliant payroll processing, reconciliations, year-end filings, vendor coordination, policy controls, and employee support while supervising a small payroll team and driving system/process improvements.

Freelance SME to review, validate, and refine a four-course Coursera specialization on AI-powered creative strategy. Conduct three-stage reviews (outline, full script, on-platform final), ensure source fidelity, verify Meta Ads Manager workflows and AI creative setups, draft/clean copy, and produce screencasts as needed. Up to 80 project hours, remote.

Freelance SME to review, validate, and refine a four-course Coursera specialization on marketing measurement and experimentation. Responsibilities include outline and script reviews, on-platform QA in Coursera staging, ensuring Meta-product accuracy, verifying experiment setups, drafting copy, and optionally creating screencasts. Project capped at ~80 hours and requires hands-on Meta platform access.

Lead day-to-day delivery of multiple federal digital and technology projects. Maintain plans, schedules, budgets, and documentation; run Agile ceremonies; manage scope, risks, and stakeholder communications; support contracts and proposals; and drive continuous improvement in delivery processes.