Top Tech Jobs & Startup Jobs in Louisville, KY

Sell Genoa Healthcare pharmacy services within an assigned territory by identifying leads, building customer relationships, attending conferences, supporting contracting and implementation, and closing sales. Requires heavy travel and territory residency.

Provide engineering support to design and manufacture fixtures, machines, and tools while ensuring ergonomic, safety, and regulatory compliance. Conduct plant hazard surveys, assist with FMEA, and support OSHA, ISO 14001, quality, environmental, and material management systems. Promote safety and continuous improvement across manufacturing processes.

Lead and coach a team of Customer Care Specialists, resolve complex escalations (including fraud), provide advanced technical support, analyze feedback and trends, drive process improvements, and optimize AI-powered tools and contact center systems to improve customer experience.

Originate mortgage loans by building referral relationships, consult clients on financing options, evaluate financial documents for eligibility, guide clients from application to closing, and represent the Rocket Mortgage brand in community and business development activities.

The Director of Account Management at ChowNow leads the post-sale revenue engine, overseeing renewal, retention, and expansion strategies for a large client base. This role involves team leadership, operationalizing year-round engagement tactics, and driving product adoption to enhance the restaurant partners' success and boost revenue growth.

Lead and grow a data platform engineering team to build and maintain a petabyte-scale data lake and infrastructure. Drive platform roadmap, scale systems globally, collaborate cross-functionally, and embed best practices for security, privacy, and AI transformation.

Lead and scale a 24x7 Technical Support Engineering organization for mid-market and enterprise customers. Own operations, SLAs, escalations, cross-functional collaboration, data-driven KPIs, process optimization, automation, training, and staffing to improve CSAT/NPS and operational efficiency while supporting hardware and cloud-based products.

Manage and scale the Resident Consultant team to drive adoption, value realization, and renewals for enterprise SaaS customers. Define long-term team strategy, hire and develop consultants, engage executive stakeholders, and partner cross-functionally to solve customer challenges and grow accounts. Represent customer success at executive levels and embed Samsara cultural principles.

Design and implement customer data solutions using Adobe Experience Platform and RTCDP. Configure XDM schemas, datasets, identities, and real-time profiles. Build ingestion pipelines, audience segmentation, and activation strategies. Ensure data quality, governance, and optimize platform performance while collaborating with marketing and technical teams.

Lead design and implementation of an enterprise Databricks lakehouse, build scalable batch and streaming pipelines, enforce governance and CI/CD standards, optimize Spark workloads, operationalize ML with MLflow, manage cloud infrastructure and IaC, and mentor data engineering teams.

Provide bilingual (English/Spanish) phone and email support to policyholders and agents: answer/return calls, resolve complaints, process requests, scan/index documents to OnBase, mail outgoing correspondence, monitor fraud trends, assist investigations, complete assigned projects, and participate in ongoing product/process training.

Handle inbound cancellation calls and outbound lapse recovery to retain life insurance policyholders. Assess needs, recommend solutions, document interactions, maintain product knowledge, and meet call center KPIs while providing empathetic, professional service.

Lead and coach a remote team of customer service representatives to meet KPIs and resolve escalations. Monitor QA, manage schedules and timecards, analyze service data, prepare reports, and implement process improvements while liaising with management.

Design, scope, and implement scalable backend and platform solutions for a reservations and waitlist product. Improve performance and usability, collaborate with Product and Design, identify high-impact opportunities, and contribute across the stack including APIs and front-end integration.

Lead design, build, deployment, and operation of highly resilient, high-throughput configuration and publishing systems. Define long-term architecture and strategy, mentor senior engineers, diagnose and fix performance bottlenecks, and leverage AI tools to improve engineering productivity and platform capabilities.

Lead design and delivery of scalable ML systems across the full lifecycle for recommendations, demand forecasting, targeting, and personalization. Collaborate with engineers, product, and stakeholders to set architecture, metrics, and production best practices; mentor data scientists; lead experimentation and deploy/monitor models using cloud and MLOps tooling.

Lead regional sales enablement for North America: design and scale onboarding and value-selling programs, perform gap analyses, partner with regional leadership, drive methodology adoption (MEDDICC/Command of the Message), measure enablement impact via Salesforce and Clari, and own KPIs like quota attainment and win rates.

Perform 24/7 SOC monitoring and incident response across networks, endpoints, cloud and SaaS; triage, investigate, and remediate incidents; collaborate with vulnerability management, FedRAMP, and engineering teams; refine detection/playbooks; maintain incident documentation and SOC processes; support FedRAMP-related security and privacy responsibilities and periodic background investigations.