Top Tech Jobs & Startup Jobs in Louisville, KY

Lead customer success strategy for enterprise and mid-market healthcare clients, owning net revenue retention, renewals, expansion, platform adoption, and value realization. Manage and grow a Customer Success team, build scalable playbooks and workflows, resolve escalated operational and technical issues, conduct executive business reviews, and collaborate with Product, Engineering, and Implementation teams. Maintain executive relationships with health systems and revenue cycle leaders while using customer and product data to reduce churn and identify growth opportunities.

Supports captive insurance management through financial reporting, cash management, renewals, claims analysis, actuarial data coordination, regulatory compliance, governance, and oversight of captive administrators. Prepares financial analyses, monitors premiums and claims, manages insurance transactions, and facilitates board, advisory committee, and finance meetings.

Manage data collection and market research for telecom and datacenter suppliers, support RFP/RFQ creation, build vendor partnerships, coordinate cross-functional evaluation and contracting, track supplier performance and market trends, and provide data-driven recommendations to inform network expansion and procurement strategy.

Own the roadmap, priorities, requirements, release planning, and delivery of secure enterprise platform capabilities for customer-managed, private-cloud, on-premises, and disconnected environments. Partner across engineering, QA, infrastructure, sales, and customer teams to define technical requirements, deployment architecture, lifecycle management, acceptance criteria, and release readiness for complex cybersecurity products.

Build and maintain production data pipelines and foundational datasets for Market Intelligence. Automate survey ingestion, cleaning, joining, scheduling, monitoring, and reporting-layer integration. Develop repeatable queries, improve data quality practices, document assumptions, support reproducible outputs, and translate research needs into technical solutions. The role requires close collaboration with technical and nontechnical stakeholders and ownership of reliable data infrastructure.

Designs, builds, and operates AI-powered ServiceNow self-service and workflow capabilities. The role develops reusable actions, secure integrations, conversational experiences, knowledge retrieval, and automated fulfillment while enforcing access controls, testing, governance, and auditability. Responsibilities include production reliability, monitoring, regression automation, root-cause analysis, release management, outcome measurement, technical leadership, code and design reviews, mentoring, and collaboration with product, business, security, workplace, and enterprise AI teams.

Recruit mental health providers for specified roles and geographic areas. Responsibilities include sourcing and screening resumes, coordinating interviews, evaluating candidates, and serving as the primary contact throughout the recruitment process. The role requires clinical recruiting experience, strong communication and influencing skills, proven performance, and proficiency with recruiting, CRM, customer service, and HR technology platforms.

Generates qualified meetings through high-volume outbound calls, emails, and messaging. Serves as the first point of contact for healthcare provider prospects, communicates WellHive’s value within the VA Community Care Network, researches decision-makers, maintains accurate CRM records, manages pipeline activity, tracks outreach performance, and supports forecasting and provider enrollments.

Drive adoption, value realization, retention, and expansion for Adobe Experience Cloud customers. Manage client relationships, define success metrics, track ROI and adoption, lead value realization programs, identify risks and upsell opportunities, support strategic reviews, engage stakeholders, troubleshoot adoption challenges, and coordinate escalations across consulting and delivery teams.

Supports growth and retention of the Commercial Card portfolio through proactive client outreach, account reviews, risk mitigation, optimization, and revenue-generating opportunities. Partners with sales, relationship management, service, and product teams to strengthen client relationships, increase utilization, support supplier enablement, and protect revenue. Provides training and mentoring to junior account managers while maintaining compliance and internal control standards.