Top Tech Jobs & Startup Jobs in Louisville, KY

Owns the operational and technical foundation of a multitenant digital contact center. Responsibilities include CCaaS administration, IVR architecture, conversational and agentic AI development, digital forms, knowledge management, client implementations, vendor management, incident response, operational reporting, and team leadership. The manager translates client requirements into system configurations, governs releases and readiness, supports financial institution clients, and directs an Operational Readiness Analyst.

The Senior Compliance Manager will build and scale a consumer-lending compliance program. Responsibilities include advising product development, partnering with Legal and bank partners, designing automated compliance workflows, creating dashboards and reporting, managing complaints and remediation, tracking issues, and delivering compliance training. The role requires expertise in consumer protection regulations, fintech or financial-services compliance, data-driven risk management, and cross-functional influence.

Manages national client accounts, field sales partners, and roadshow campaigns. Responsibilities include driving revenue, overseeing program execution, coaching field teams, analyzing performance data, creating reports, implementing sales incentives, maintaining quality standards, and supporting client relationships. The role requires frequent travel to sales offices, client launches, and events, along with evening and weekend availability.

Supports global partnership marketing execution for Logitech G by coordinating integrated campaigns, partner activations, timelines, approvals, assets, communications, and cross-functional workflows. The role manages publisher, technology, and brand partnerships; supports the Developer Alliance; tracks campaign performance; prepares reporting; and recommends activation improvements. It requires strong organization, project coordination, communication, and marketing skills, plus familiarity with gaming, creators, retail, e-commerce, or global brand campaigns.

Leads Potomac’s External Sales team by managing KPIs, territories, pipelines, advisor engagement, and revenue performance. Coaches external sales professionals through field travel, prospecting, opportunity management, and sales execution. Oversees CRM standards, reporting, territory rotations, onboarding, and performance accountability while partnering with marketing, revenue operations, portfolio management, compliance, and other teams to drive growth.

Drive technical sales of industrial diamond abrasive products and machinery. Assess customer needs, recommend tailored solutions, configure products, troubleshoot installed equipment, manage sales cycles, build customer and distributor relationships, monitor markets, maintain CRM records, and support product and marketing teams. Frequent travel to customer sites, trade shows, and industry events is required.

Leads the scaled Customer Success team, coaching CSMs and managing customer health, renewals, retention, and expansion. Owns digital and 1:many engagement programs, including email campaigns, office hours, town halls, and webinars. Measures adoption, satisfaction, engagement, and retention while using CRM and customer success tools for reporting and outreach. Partners cross-functionally with Marketing, Product, Training, Implementation, Billing, and Support.

Lead HR functions for the Uganda site in the pharmaceutical sector, including recruitment and onboarding, employee relations, compliance with Ugandan labor law, performance management, training and development, payroll and benefits administration, HRIS management, and workforce planning to support business objectives.

Lead GTM analytics across performance measurement, channel economics, data governance, forecasting, planning, and executive reporting. Own metric definitions, data standards, analytical priorities, and business requirements while partnering with Marketing, Data Science, Finance, RevOps, and Engineering. Analyze funnel, attribution, CAC, payback, conversion, retention, pipeline, and territory performance, translating findings into investment recommendations and strategic decisions for senior leadership.

Advise customers on email deliverability, diagnose authentication, infrastructure, reputation, blocklist, spam trap, and engagement issues, and lead complex cases through resolution. Partner with Engineering, Customer Success, and Technical Support; identify acceptable-use violations; coach internal teams; and develop documentation, training, processes, and scalable customer resources.