Top Customer Success Jobs in Los Angeles, CA

The Reliability Success Manager will drive customer growth, retention, and expansion by establishing trusted relationships with technical project leads, facilitating training and onboarding, monitoring customer success, and collaborating with product teams to enhance the Augury platform.

As a Technical Implementation Specialist, you will serve as the primary technical resource for large provider groups, leading Health System integration projects, coordinating efforts across teams, and ensuring effective onboarding and support experiences for enterprise clients while optimizing integration processes.

The Creator Success Manager is responsible for onboarding music creators, ensuring their success by providing training, building relationships, and leveraging monetization tools. They will also conduct market research and analyze recruitment metrics to drive revenue growth and enhance the creator experience.

The Creator Support Associate will enhance the creator experience by providing guidance, resolving issues, and advocating for creators. Responsibilities include responding to inquiries, troubleshooting, documenting interactions, and collaborating with other departments to improve platform support.

The Creator Success Manager will oversee onboarding and support for sports creators, focusing on maximizing content impact and monetization. Responsibilities include managing relationships, providing training, driving revenue growth through monetization strategies, and conducting market research to identify new opportunities.

As a Receiving Specialist, you will manage backroom operations by organizing inventory, processing products into the POS system, and ensuring proper stock levels and merchandise displays. You will also handle damaged items and collaborate with management to maintain store presentation standards. Customer service and adherence to company values are essential.

The Sr. Coordinator Non-Technical Customer Support is responsible for engaging with customers and Sales to address inquiries, book contracts, process sales orders, and handle complaints. This role involves training, contract management, and maintaining relationships with customers and internal departments to ensure effective problem resolution.

The Private Client Placement Specialist supports sales and account management by marketing high net worth insurance opportunities, conducting risk assessments, developing knowledge of client needs, and advocating for clients through proposals and consultations with account managers.

The Commercial Lines Client Manager is responsible for servicing clients, assisting with policy coverage, conducting renewals, and providing support to Producers and Client Executives. The role involves establishing trust with clients, processing policy-related items, educating clients about coverage needs, and managing marketing activities. Additional responsibilities include setting priorities, managing workflow efficiently, and contributing to personal and organizational development.

The Community Outreach Representative will engage with local communities to connect low-income households with resources from the Federal Lifeline Program. Responsibilities include conducting outreach activities, maintaining consumer relations, attending meetings, and verifying eligibility for federal benefits.