Top Tech Jobs & Startup Jobs in Lexington, KY

Leads customer onboarding engagements from implementation through adoption and time-to-value. Builds onboarding plans, conducts training, develops enablement materials, confirms use cases, and manages customer relationships. Analyzes adoption metrics and feedback to identify risks and improvement opportunities. Uses AI-enabled tools and automation to improve workflows and personalize customer experiences while collaborating with account teams and internal stakeholders.

Build and support conversational voice AI features across inbound and outbound platforms. Develop backend services, EHR integrations, and healthcare data pipelines. Contribute to testing, code reviews, technical documentation, production monitoring, troubleshooting, and root-cause analysis. Collaborate with AI engineering, product, and compliance teams in a fully remote environment while providing light on-call support.

Supports biweekly and semi-monthly payroll processing for more than 10,000 employees. Responsibilities include Workday payroll administration, payroll and leave integration monitoring, timekeeping support, employee case resolution, tax compliance, ADP SmartCompliance administration, reconciliations, garnishment validation, SOX controls, audits, reporting, and SOP development.

Own Harvey’s finance applications portfolio, including NetSuite, procurement, spend, billing, and revenue systems. Lead discovery, process design, architecture, roadmap prioritization, configuration, integrations, automation, testing, and deployment across global finance processes. Partner with Accounting, FP&A, Revenue Operations, Procurement, Tax, Security, and Business Technology to solve complex multi-entity, multi-currency, billing, and revenue recognition challenges. Mentor peers and establish application quality, governance, and change-management practices.

Provides sales and customer support for assigned representatives, region managers, distributors, and customers. Manages inquiries, product information, quotes, sales documentation, pipeline reporting, website leads, vendor credentialing, and special projects. Maintains customer relationships, supports territory management, provides product and competitor knowledge, and coordinates communications across internal and external sales stakeholders. The role is remote and requires less than 5% travel.

Leads a global technical and software support team serving complex enterprise issues across infrastructure, hardware, networks, and applications. Builds a customer-focused, metrics-driven support organization; manages schedules, escalations, performance reviews, training, procedures, and continuous improvement. Coordinates with business, IT, engineering, and application teams to restore services and resolve root causes. Uses AI-enabled tools and analytics responsibly to improve efficiency and decision-making.

First commercial hire to define and execute go-to-market: prospect, sell, and close to build pipeline; establish channel partnerships with brokerages, aggregators, and associations; attend conferences; gather market feedback; and partner with founder and engineering on roadmap, messaging, and pricing. Over time build the commercial team and playbook.

Work directly with the founder to design and build core product features: integrations that pull license data, automation to file renewals/applications, data cleaning with AI, dashboard and alerting UX, and establish engineering practices for testing, deployments, and security. Term contractor role with potential conversion to full-time based on performance.

Leads global media measurement growth strategy, strategic initiatives, client pilots, feasibility assessments, competitive analysis, and go-to-market planning. Partners with executive leadership, product, delivery, media, clients, and external industry organizations to influence product roadmaps, develop partnerships, build business cases, and drive adoption and revenue growth. Uses financial analysis, industry research, data visualization, and analytics to shape measurement solutions.

Designs, builds, and maintains batch and near-real-time data pipelines and curated datasets for insurance and annuity reporting, analytics, and business operations. Translates business requirements into integration solutions using SQL and ETL tools, implements data quality and reconciliation controls, optimizes workflows, documents lineage, and supports testing, deployment, monitoring, and issue resolution. Works independently on moderately complex pipelines while escalating architectural decisions to senior engineers or data architects.

The Director will manage consulting engagements for state health agencies, focusing on business development, client relationships, and leading consulting teams to ensure project delivery and compliance with standards.

Lead presales and delivery as a Salesforce-focused solution architect, shaping architecture and program vision, conducting discovery, documenting business processes, writing user stories and system designs, guiding public sector digital transformations, and serving as a trusted advisor to ensure extendable, mission-aligned solutions.