Top Operations & Support Jobs in Las Vegas, NV

Ensure affordable housing properties comply with federal, state, and local program requirements (LIHTC, HUD, HOME, RD, Bonds). Conduct file audits, prepare for/attend audits, train and support onsite staff, review applicant eligibility, maintain compliance records and reports, and provide software and technical assistance.

Lead global hotels acquisition revenue operations: define acquisition strategy, own end-to-end funnel, optimize lead prioritization and onboarding handoffs, design incentive and quota programs, forecast and capacity plan, build analytical models, and partner cross-functionally to scale performance.

Review, curate, and audit video content and metadata for youth and family programming. Maintain content repositories and taxonomy, fix or document quality issues, analyze performance data to inform programming strategy, support initiatives and campaigns, track quality trends, and document workflows while partnering with project managers and stakeholders.

Own and optimize the companys internal systems ecosystem by auditing tools, defining systems architecture, driving integrations and automation, improving data integrity and reporting, increasing end-user adoption, and embedding AI capabilities to streamline workflows and boost efficiency across Sales, Marketing, Product, People, and Finance.

Administer and maintain hybrid infrastructure including Windows Server, Microsoft 365, Active Directory/Entra ID, Nutanix, Azure/AWS, backup/disaster recovery, and endpoint management. Monitor performance, implement security controls, support incident/change management, provide Tier II/III escalation, create documentation, assist with automation and on-call/after-hours support, and collaborate with engineering, security, and service desk teams to ensure availability, compliance, and operational efficiency.

Provide front-line Tier 1 IT support for El Dorado Hills office and remote employees: troubleshoot hardware/software/access issues, provision and deploy devices, manage onboarding/offboarding, maintain IT asset records, assist with endpoint projects, partner with vendors, and support physical security systems. Requires occasional after-hours support.

Partner with Sales and Partnerships leadership to analyze churn, win-loss, deal slippage, and pipeline trends. Execute quota-setting and compensation cycles, administer commissions in Everstage, manage exceptions, and act as a point of contact for quota/comp questions. Lead the Letter AI sales enablement tool, audit DocuSign agreements, and deliver actionable insights to leadership across U.S. and U.K. markets.

Provide administrative and project support to a hiring department, performing assigned tasks, troubleshooting basic office equipment, using Microsoft Office (Word, Excel, PowerPoint, Access), communicating professionally, supervising or leading as needed, managing multiple assignments, and ensuring compliance with policies and standards.

Provide contact center administrative support: answer calls and inquiries, manage workflows and scheduling, capture and maintain client data, track service metrics and reports, support contact center systems (Avaya, Cisco, Salesforce), ensure compliance and escalation practices, assist targeted client programs and ad-hoc projects, and deliver excellent client service.

Design, implement, and improve Monarch's leadership operating system and planning cadences. Own quarterly and annual planning mechanics, drive execution of cross-functional priorities, build documentation and artifacts to scale execution, and partner with founders and leaders to remove friction and improve decision-making.