Top Operations & Support Jobs in Las Vegas, NV

Manage, design, install, support, and maintain VMware virtual environments and virtual-based systems. Administer Red Hat Linux and Windows Server OS, support email systems (MS Exchange/O365 preferred), troubleshoot issues, lead tasks, and communicate effectively to manage multiple priorities.

Perform quality assurance on prospect and lead lists, ensure data accuracy and completeness, provide feedback and guidance to the research team, support customer success by validating leads, manage large spreadsheets and repetitive data tasks, and prioritize multiple tasks while communicating findings clearly.

Lead and operationalize the end-to-end revenue engine, improving funnel performance, forecasting, KPIs, and execution. Build and coach commercial leaders, develop scalable processes, dashboards, and playbooks, remove operational bottlenecks, and partner cross-functionally to drive revenue growth and organizational accountability.

Lead a large remote team of tax professionals to deliver high-quality tax preparation and consultations. Oversee daily operations, capacity, KPIs, SLAs, and escalations. Build workflows, drive performance, and collaborate with product and engineering to improve tools and customer experience.

The Ops Lead ensures compliance with regulations, monitors KPIs, optimizes revenue cycle processes, facilitates training, resolves issues, and collaborates with departments to meet revenue goals.

Serve as Tier II escalation for complex IT issues across Microsoft 365 and collaboration tools. Administer identity/access (Entra ID, SSO, MFA), manage SaaS permissions, oversee device imaging, shipping, and inventory, support conference AV and VPN access, respond to security alerts, maintain Confluence knowledge base, partner with vendors, and improve support workflows for ~260–400 users.

Provide corporate clients with accurate, cost-effective domestic and international travel arrangements via Apollo/Sabre GDS, ensure compliance with client policies and preferred suppliers, deliver high-level customer service, handle ticketing (exchanges/reissues), support multiple accounts, and meet performance and productivity standards during assigned remote shift.

Lead day-to-day system administration for cloud and on-prem systems: install, configure, maintain, optimize, and secure servers and networks. Perform capacity and performance analysis, automate admin tasks, train staff, manage application networking and load balancing, and conduct vulnerability management while supporting CUI and government security requirements in a fully remote Agile environment.

Lead client experience and agency operations for paid media accounts, overseeing media buying team performance, client retention, reporting, and process development. Own client leadership meetings, track KPIs (cost per appointment, show and close rates), and build scalable operational systems to improve efficiency and margin.

Handle automobile liability and physical damage claims for Michigan: investigate, evaluate coverage and liability, prepare estimates, negotiate settlements, authorize payments, identify subrogation, refer to specialty units, document files in claims system, and manage repair/total-loss processes. Role requires compliance with Michigan insurance law and occasional travel or inspections.