Top Operations & Support Jobs in Las Vegas, NV

Evaluate inbound/outbound calls, chats, and emails for quality; analyze performance data and close gaps; deliver and maintain training programs and materials; coach agents, measure training effectiveness, and collaborate with Operations, Quality, and client teams to uphold service standards.

Manages operational quality assurance, audits, compliance reviews, process improvement, documentation, metrics, and employee training. The role investigates discrepancies, maintains SOPs and knowledge resources, supports audits, develops onboarding and refresher training, and partners with Claims and cross-functional teams to improve accuracy, efficiency, and operational readiness.

No specific responsibilities or duties are provided beyond stating that this is a job.

Perform high-volume document preparation and scanning to convert physical records into accurate electronic images. Maintain document sequencing and meet production throughput (minimum 10,000 KPH), follow Imaging Center procedures, provide production updates, and keep a clean, compliant workspace.

Provides administrative support through data entry, record maintenance, customer inquiry management, team coordination, and general organizational assistance. The role supports multiple departments, helps ensure smooth operations, and contributes to team productivity while requiring strong communication, multitasking, organizational, and collaboration skills.

Partners with sales leadership to execute go-to-market strategy and improve revenue operations across the Americas. Owns forecasting, pipeline health, territory alignment, CRM governance, quarterly planning, dashboards, lead routing, and GTM workflows. Collaborates with Finance, Marketing, and other stakeholders to improve reporting, data hygiene, processes, documentation, and system rollouts. Provides analysis and operational insights in a fast-paced, scaling environment.

Support senior leaders by managing complex calendars, meetings, travel, communications, presentations, action items, and confidential information. Coordinate cross-functional priorities, prepare executives for meetings, track follow-ups, improve workflows, and support special projects in a fast-paced healthcare organization.

Leads the vision, architecture, editorial quality, governance, and sustainability of College Board’s staff intranet. Establishes information architecture, content standards, ownership models, channel strategy, metadata practices, and automation to improve discoverability and content currency. Partners with communications, technology, senior leaders, and enterprise content owners to clarify guidance, manage information flows, and continuously improve the digital workplace.

Develops and maintains academic course schedules, forecasts enrollment and staffing needs, and recommends course section changes. Collaborates with academic leaders, admissions, advising, and registrar teams to optimize course availability, faculty workloads, and resource use. Maintains accurate scheduling data in student information systems, monitors fill rates and conflicts, generates enrollment and capacity reports, and supports academic calendar planning and continuous process improvement.

Provide end-to-end functional support for Oracle EBS and Oracle Fusion HCM (Core HR, Benefits, Compensation, Payroll). Handle incidents, requests, changes and problems; liaise with technical and service delivery teams; maintain ITSM records; drive automation and service improvements; analyze recurring issues and create knowledge articles; support presales and transitions; participate in 24x7 shift rotation.