Top Operations & Support Jobs in Las Vegas, NV

Provide general administrative support including greeting visitors, answering calls, managing mail, records, supplies, scheduling meetings and travel, assisting HR tasks, liaising with vendors, tracking budgets, and other office duties to ensure smooth operations.

Run end-to-end renter support across three brands, administer and optimize Zendesk, maintain and retrain AI support automations, convert ticket trends into improved macros/workflows and documentation, handle complex escalations, keep Help Center and SOPs current, and own core support metrics and coverage coordination.

Lead revenue operations for GTM at a scaling AI company: define GTM architecture, run annual planning, design incentives and quotas, own GTM systems roadmap and data governance, eliminate manual processes via automation, partner on forecasting and financial controllership, and hire and lead a small ops team.

Serve as the primary contact guiding adult learners through inquiry, application, admissions, and first-term onboarding. Manage student files, conduct discovery sessions, connect students to resources, analyze data to improve conversion, ensure confidentiality and FERPA compliance, collaborate with partner universities, and support students through registration and course launch.

Manage mortgage loan closings from clear-to-close through funding for first and second liens. Review files for completeness and regulatory compliance, prepare closing documents, coordinate with borrowers, title companies, attorneys and internal teams, resolve title and file-level issues, maintain records, monitor pipeline to meet SLAs, and stay current on closing/disclosure regulations and best practices.

This role involves guiding customers through ERP software implementation, providing training, and delivering post-implementation support along with business process analysis and documentation.

Review and code large volumes of English and German user-generated content (text, images, video) against client guidelines. Complete paid training, meet performance metrics, participate in coaching, perform QA on teammates' work, and maintain a semi-flexible 16–29 hour weekly schedule including weekend hours. Work remotely from an approved US state.

Provide technical phone support and document all customer interactions in the ticketing system. Diagnose and fix software issues, install and update applications, databases and OS components, train users, identify revenue and process-improvement opportunities, and report status to the manager while collaborating with Support, Development, Professional Services, and Product teams.

Investigate, triage, and document production issues for GoFundMe Pro customers. Manage escalation queues and SLAs, communicate with customers, write clear JIRA tickets, perform technical troubleshooting with tools like Postman and observability platforms, and support/internal training for the CX organization.

Own end-to-end commission and compensation administration, SPIFF program governance, BRD authoring, sprint board coordination, vendor/license administration, and recurring reporting across Salesforce, Metabase, and Snowflake while supporting attribution audits and ad-hoc data requests.