Top Customer Success & Experience Jobs in Kansas City, MO

Lead strategic partnerships with US banks, owning relationship strategy and commercial outcomes. Structure institutional partnerships and navigate regulatory frameworks for digital assets and payment solutions.

The Strategic Partner Manager will oversee vendor and integration relationships, manage technical integrations, and drive partnership value for Artera's healthcare solutions.

The Quality Intern will assist in developing automotive technologies while gaining knowledge of core automotive tools and processes essential in the industry.

The Customer Value Architect drives customer onboarding, adoption of Falcon Flex, and ensures value realization while minimizing churn. They partner with sales to address cybersecurity needs, conduct business value analyses, and maintain relationships with key decision-makers in enterprise accounts, requiring up to 40% travel.

The Customer Experience Enablement Lead will develop and execute training programs for customer support teams, enhance knowledge resources, and improve agent and customer experiences through effective communication and process improvement.

Lead and develop scalable customer success operations, define KPIs, enhance customer experience, and manage cross-functional initiatives to drive revenue growth.

As a Collections Specialist, you will manage SMB customer accounts, negotiate payment plans, achieve recovery targets, and document accounts in Salesforce CRM.

The Customer Engagement Representative engages prospective clients to generate business, maintains client relationships, achieves sales targets, and provides exceptional customer service.

The Customer Experience Senior Specialist provides support for technical and account inquiries, manages tickets, conducts troubleshooting calls, and partners with Engineering and Product teams to enhance customer experience and onboarding processes.

The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.

The Enterprise Implementation Consultant manages customer relationships, facilitating the deployment and adoption of IoT solutions for enterprise customers, ensuring business value through effective communication and training.