Top Customer Success & Experience Jobs in Kansas City, MO

As a Solutions Engineer, you'll provide technical insights, guide implementations, and collaborate across teams to optimize healthcare solutions, ensuring successful client projects.

The role involves managing and optimizing cloud infrastructure, implementing best practices for cloud systems, and developing client relationships.

The Director of Circle Ventures will lead the development and execution of venture investments, shaping the ecosystem around USDC and driving strategic partnerships for innovation.

As a Collections Specialist, you will manage SMB customer accounts, negotiate payment plans, achieve recovery targets, and document accounts in Salesforce CRM.

The Customer Engagement Representative engages prospective clients to generate business, maintains client relationships, achieves sales targets, and provides exceptional customer service.

Lead and manage enterprise trials of Samsara technology by developing tailored trial plans, aligning internal teams, defining success criteria, mitigating risks, creating trial collateral, coordinating cross-functional resources, and communicating milestones to drive trial conversion and long-term adoption.

Installation Specialists oversee customer installations, manage projects, ensure adherence to quality standards, troubleshoot issues, and collaborate with cross-functional teams for successful deployments.

The Enterprise Implementation Consultant manages customer relationships, facilitating the deployment and adoption of IoT solutions for enterprise customers, ensuring business value through effective communication and training.

As a National Account Executive, you will sell the Investigate fraud investigation tool to financial institutions, build a sales pipeline, and represent SentiLink at industry events.

As an Account Manager, you will nurture relationships with existing customers, focusing on retention and upselling, while monitoring account health and driving renewals.

Lead the Client Success team focusing on revenue growth and operational efficiency. Develop workflows, mentor team members, and enhance client relationships while ensuring team accountability and performance.

Serve as primary customer contact and trusted advisor for SMB accounts. Drive product adoption, retention, and revenue growth through consultative engagements, training, usage analysis, and cross-functional collaboration. Troubleshoot POS basics, uncover expansion opportunities, and perform occasional local site visits to support customers during early stages of their Toast journey.

Own operational processes, reporting, and programs for Customer Success Management. Translate ambiguous leadership questions into solutions, improve processes end-to-end, partner with Revenue Technology/Analytics, support planning (capacity, segmentation, territory), and drive cross-functional alignment with Sales and Finance to scale CS operations.