Top Customer Success & Experience Jobs in Kansas City, MO

As a Principal Tier 2 Remote Support Analyst, you'll provide advanced IT support for end-user computing devices, manage remote access services, troubleshoot issues, and document resolutions using ITSM platforms.

The Care Coordinator-Onsite optimizes patient recovery journeys by handling assessments, coordinating discharge plans, and engaging healthcare teams and families to ensure smooth transitions of care.

As Manager of Support Engineering, you will lead a technical support team, manage talent strategy, maintain technical proficiency, and drive operational excellence. You'll monitor key support metrics, act as a liaison with engineering, and participate in customer interactions, while fostering a high-performance culture.

The Senior Solutions Consultant will demonstrate digital banking solutions to clients, establish relationships throughout the sales cycle, and collaborate with sales teams.

As a Senior Solutions Engineer, you'll partner with Strategic Account Executives, drive discovery conversations, and tailor demonstrations, ensuring customer needs are met and driving business outcomes.

The Senior Customer Success Manager oversees customer relationships, drives engagement, manages projects, and collaborates cross-functionally to retain and grow enterprise accounts.

As an Enterprise Onboarding Consultant, you will manage the onboarding process for complex enterprise customers, ensuring deployment success and strong stakeholder communication while leading multiple concurrent implementations.

The Head of Renewals will lead the renewals function, manage a high-performing team, execute strategy, and collaborate cross-functionally to optimize retention and revenue growth.

As a Professional Services Engineer, you will manage and execute technical projects, collaborate with customers, and resolve complex issues related to system integration and deployment.

As a Sales Engineer, you will contribute to modernizing industries through IoT solutions, managing customer engagements, and developing technical integrations for products.

Lead and coach a team of account executives, manage complex sales cycles, hire and develop talent, and focus on team success.

The Customer Success Associate collaborates with Public Sector clients to enhance their operations using IoT technology, developing success plans, and facilitating workshops and reviews.

The Career Coach will provide job search support to Stepful graduates in the healthcare sector, including coaching, resume assistance, interview prep, networking, and soft skills development.