Top Operations Jobs in Kansas City, MO

The Director of Business & Strategic Operations oversees internal operations, manages resources and budgets, drives operational excellence, and collaborates with clinical operations teams to optimize processes and ensure effective communication across departments.

Lead the planning discipline across the GTM funnel, overseeing architecture, capacity modeling, and team development. Collaborate with executives to drive revenue strategies.

As a Fraud Operations Specialist, you will investigate fraud cases, analyze risk scores, collaborate across departments, and improve fraud detection processes. You will use data analysis to ensure compliance and support the overall efficiency of claims management.

Hiring multiple early- to mid-career Operations roles (Grants Administration, People Ops, Talent Acquisition, Technology, AI Enablement, and Executive Support). Responsibilities include end-to-end grant logistics, HR/payroll and global mobility support, full-cycle recruiting and sourcing, IT onboarding/troubleshooting, AI enablement, and executive assistance. Roles focus on process improvement, systems building (Salesforce, Asana, Ironclad), cross-team collaboration, and scaling operations to support rapid organizational growth.

Own day-to-day RevOps across Sales, Marketing, and Customer Success. Rebuild and govern HubSpot and GTM data models, automate pipelines and workflows, build trusted dashboards, partner with GTM leaders, evaluate and manage GTM stack and AI tooling, and drive data-driven decision making to improve pipeline, retention, and expansion.

Lead day-to-day Record Center and Transportation teams, oversee hiring, scheduling, payroll and performance reviews, optimize operations and costs, troubleshoot production issues, and enforce safety and company procedures.

Lead commercial operations to scale sales, marketing, customer success, and clinical implementation. Build processes, KPIs, CRM automation and dashboards, manage logistics, reimbursement strategy, and customer health programs while partnering with executives to drive growth and operational excellence in a regulated healthcare environment.

Provide day-to-day operational support for the Insurance Solutions team: manage and track service requests in case management systems, support Wealth Management teams, document and refine SOPs, assist leadership with workflow and reporting, coordinate with other departments/vendors, and maintain excellent client and partner communications to ensure timely resolution and process adherence.

Coordinate commercial transactions from commitment through executed agreement and operational handoff. Manage quotes, renewals, license usage, CRM data quality, reporting, and cross-functional coordination with TAMs, legal, finance, and customers to ensure timely onboarding, billing, and compliance.

Lead and operationalize the end-to-end revenue engine, improving funnel performance, forecasting, KPIs, and execution. Build and coach commercial leaders, develop scalable processes, dashboards, and playbooks, remove operational bottlenecks, and partner cross-functionally to drive revenue growth and organizational accountability.

Support GTM leadership with recurring reporting, forecasting, and strategic analysis. Prepare WBR/MBR/QBR materials, build dashboards and Excel financial models, run channel performance analyses, and produce executive-ready presentations to inform operational improvements and reforecasting.

Lead design, administration, and scaling of GTM systems and automations to improve lead routing, lifecycle management, data quality, and pipeline hygiene. Build integrations, analytics, and forecasting dashboards, partner with Sales, Marketing, Customer Success, Finance, and Product to optimize conversion and operational processes, and evaluate new GTM technologies to support high-growth B2B SaaS.

Lead branch operations supporting the Branch Manager to deliver safe, efficient rental service. Supervise staff, drive branch metrics and profitability, coach for performance, handle sales/customer service tasks, ensure Rental Flow compliance, and perform daily operational duties like opening/closing and cash reconciliation.

Lead Revenue Operations to drive revenue predictability and GTM productivity. Own planning, forecasting, territory design, KPI reporting, compensation/quota design, and sales enablement. Partner with GTM leadership and present strategic recommendations to executive leadership while also working hands-on with forecasting models and operational processes.

The Manager, Payment Operations oversees payment processes, ensures compliance, manages vendor relationships, and drives operational efficiency and automation strategies.

Lead Buildertrend's end-to-end payments risk and operations: merchant onboarding, underwriting, transaction monitoring, disputes, chargebacks, and portfolio management. Build AI-assisted fraud prevention, scale automation, embed risk controls with Product and Engineering, develop analytics and governance, and grow a high-performing team to balance risk and business growth.

The Business Operations Lead will drive cross-functional initiatives, redesign workflows, manage pricing strategy, and establish operational processes to enhance company efficiency and scalability.

Partner with go-to-market teams to build automations, processes, dashboards, and analytics that streamline sales operations, inform experimentation, and drive revenue growth. Serve as a strategic advisor to leadership and cross-functional teams, implement end-to-end solutions, and lead reporting and KPI design.

Provide remote operational and administrative support for an executive search firm: manage inbound client communications, schedule meetings, prepare and edit business documents, maintain CRM and spreadsheets, compile reports, and support ad hoc projects while ensuring accurate records and smooth team handoffs.

Manage inbound client communications, schedule and coordinate meetings, prepare and edit business documents, maintain CRM and spreadsheets, compile reports and data summaries, and provide ad-hoc operational support for recruitment engagements in a remote environment.

Lead Sales Operations for Expansion product lines, build AI-driven automated workflows and lead-scoring models, design scalable GTM processes, run funnel analytics, manage a small team, and present findings to execs.

Lead high-priority cross-functional initiatives across engineering, product, hiring, operations, and business development. Build teams, processes, and capabilities; plan and execute projects; research markets and opportunities; identify operational problems and implement practical solutions to deliver measurable business outcomes.

Lead and localize day-to-day operations for the South Korean market: manage vendors (payment processors, security, marketing), coordinate with product and marketing, set up local office and procurement, optimize operational workflows, and ensure compliance with global standards.

The Senior Business Operations Associate supports data management and client reporting, analyzing data trends, defining operational requirements, and facilitating process improvements while collaborating with teams to enhance workflows.

The Director oversees outsourced business services at 3M, ensuring performance, governance, and alignment with Global Business Services while driving efficiency and continuous improvement in BPO operations.