Top IT Support & Helpdesk Jobs in Kansas City, MO

Provide Tier I-II support in a data center environment, perform system administration, manage the Remedy ticketing system, ensure data center security, and partake in disaster recovery exercises.

The Sr. IT Manager will lead a team managing BI and analytics projects, enhancing decision-making processes, and ensuring data accuracy and governance.

The Technical Alignment Manager oversees technical support for customer issues, maintains service agreements, and fosters client relationships while ensuring high levels of customer satisfaction and efficient issue resolution.

The Regional IT Operations Manager oversees data center operations, ensuring performance and reliability while managing IT managers and optimizing processes.

The IT Systems Administrator will support and maintain internal SaaS infrastructure including Okta, Google Workspace, Slack, and GitHub while ensuring compliance and security. Responsibilities include user management, supporting identity and access management, and documenting processes.

The ESM Tech Lead will oversee the daily operations of the ServiceNow platform, manage incidents, perform maintenance, support upgrades, and ensure platform security.

As a Systems Analyst, you will maintain server infrastructure, resolve customer tickets, utilize virtualization tools, and deliver excellent customer service while continuously learning.

As an IT Engineer, you will provide technical support, manage onboarding/offboarding tasks, maintain IT processes, and enforce security measures, while supporting a fast-growing team.

The Help Desk Specialist III at GoGuardian supports macOS and Windows devices, manages remote troubleshooting, builds Okta workflows, and collaborates with technical teams, ensuring effective IT support and overseeing onboarding processes.

Freelance Software Testers are needed to perform smoke testing on a wagering app, focusing on key functions and reporting issues. Testers must be available between 3:00 AM and 5:00 AM US local time and can work from anywhere in Louisiana.