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Top IT Support & Helpdesk Jobs in Kansas City, MO
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Lead and mentor L1 network analysts in troubleshooting network incidents, conducting analyses, monitoring infrastructure, and enhancing operational efficiency in a 24/7 environment.
Top Skills:
AristaArubaBgpCheckpointCiscoEigrpFortinetLinuxNetscoutPalo AltoSplunkTcp/IpTcpdumpWireshark
Fintech • Information Technology • Financial Services • App development
Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.
Top Skills:
Sql,Relational Databases,Windows,Linux,Ecns,Exchanges,Trading Network Connectivity And Routing
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Fintech • Insurance • Machine Learning • Other • Analytics • Financial Services • Automation
Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.
Top Skills:
Okta,Entraid,Jira,Confluence,Jira Service Desk,Atlassian Cloud,Intune,Endpoint Management,Addigy,Google Workspace,Office 365,Zoom,Slack,Sentinelone,Connectwise Control,Voip,Cloud Phone System,Rmm,Lan,Wan,Vpn,Windows,Macos
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Provide production support for Salesforce CRM and workflow platforms (Bizflow/Pega), manage incidents end-to-end, perform root cause analysis, monitor jobs and integrations, support releases and operational readiness, coordinate across teams, and drive continuous improvements to reduce incidents and improve platform stability.
Top Skills:
APIsBizflowDeployment PipelinesPegaSalesforceSalesforce Service CloudSplunk
Information Technology
Perform technical tasks related to the operation and monitoring of managed services technologies, ensuring service delivery within SLAs, and providing tier-1 support.
Top Skills:
AutomateHeatIbm Power IMS OfficeNimsoft Unified ManagementRemedySciencelogicService Desk ExpressServicenow
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Legal Tech
Provide first- and second-level technical support for Windows workstations, mobile devices, and core corporate technologies. Manage inventory, imaging, deployment, Active Directory objects, shipping/receiving, and equipment moves. Troubleshoot hardware, OS, and applications, maintain documentation, support queues, and assist with integrating new technologies while collaborating with IT leadership and partner departments.
Top Skills:
Active DirectoryCRMDevice ImagingHardware DiagnosticsMobile DevicesService Desk/Ticketing SystemsWindows
Information Technology • Database • Cybersecurity
Administer on-premises and cloud servers, manage backups and patching, troubleshoot escalated issues, document resolutions, evaluate and automate processes, and stay current on IT tools while participating in incident response and on-call rotation.
Top Skills:
Active Directory,Entra Id,Dns,Dhcp,Gpo,Powershell,Vmware,Hyper-V,Windows,Macos,Linux,Azure,Aws,Google Cloud,Cloud Networking,Backup Systems,Patch Management
Consulting
Lead and scale the Managed Services organization, owning P&L, staffing, service delivery (24x7 service desk, NOC, data center/cloud), SLAs, KPIs, tooling, customer retention, and continuous improvement while coaching leadership teams.
Top Skills:
Itil V4,Data Center,Cloud,Service Desk,Noc,Security Services
Healthtech • Social Impact
As Director of IT, you will lead a high-performing team, develop automation strategies, manage service desks, and collaborate across functions to align IT with business goals.
Top Skills:
Google WorkspaceJAMFN8NNetskopeOkta WorkflowsSlackWorkatoZendesk
Artificial Intelligence • Healthtech • Information Technology • Software • Database • Analytics
Lead implementation and support of Epic EHR system, optimizing workflows, mentoring teams, troubleshooting issues, and ensuring compliance with SLAs.
Top Skills:
Epic Ehr SystemItil Processes
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