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Top IT Support & Helpdesk Jobs in Kansas City, MO
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.
Top Skills:
AWSConfluenceGCPGoJavaScriptJIRAKibanaObjective-CPHPPostmanPythonRest ApisSalesforceSoliditySQL
Reposted 18 Days AgoSaved
Information Technology
The VP-CTO is responsible for IT and AI strategy, overseeing research computing, cybersecurity, and enterprise applications while leading a high-performance IT team in a medical research institute.
Top Skills:
AICloud ArchitecturesCybersecurityData PlatformsHigh Performance ComputingInformation Technology
Fintech • Information Technology • Financial Services • App development
Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.
Top Skills:
EcnsExchangesLinuxRelational DatabasesSQLTrading Network Connectivity And RoutingWindows
Blockchain • Fintech • Software • Financial Services • Cryptocurrency • Web3
Monitor and support exchange operations during weekends, troubleshoot issues, and communicate with engineers to resolve incidents effectively.
Top Skills:
Aws CloudwatchGrafanaLinux
Fintech • Insurance • Machine Learning • Other • Analytics • Financial Services • Automation
Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.
Top Skills:
AddigyAtlassian CloudCloud Phone SystemConfluenceConnectwise ControlEndpoint ManagementEntraidGoogle WorkspaceIntuneJIRAJira Service DeskLanmacOSOffice 365OktaRmmSentineloneSlackVoipVpnWanWindowsZoom
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Artificial Intelligence • Blockchain • Professional Services • Security • Consulting • Cybersecurity • Defense
Trail of Bits seeks an IT Operations Engineer to manage IT infrastructure, enhance security compliance, and improve the technology experience for a remote cybersecurity team. Responsibilities include endpoint management, identity & access management, cloud infrastructure oversight, automation of tasks, and maintaining comprehensive documentation.
Top Skills:
1PasswordBashCrowdstrike FalconGitGoogle WorkspaceJamf ProLinuxmacOSMicrosoft EntraPythonVantaWindows
Information Technology
Perform technical tasks related to the operation and monitoring of managed services technologies, ensuring service delivery within SLAs, and providing tier-1 support.
Top Skills:
AutomateHeatIbm Power IMS OfficeNimsoft Unified ManagementRemedySciencelogicService Desk ExpressServicenow
Artificial Intelligence • Hardware • Healthtech • Software
Provide Tier 2 remote technical support and network assessments for hardware and software solutions. Triage escalations from Tier 1, engage customers and internal teams, maintain documentation, monitor network performance, and assist Senior Engineers with custom requirements and deployment best practices.
Top Skills:
BashCommand-Line InterfacesFirewallsiOSLinuxmacOSNetwork Monitoring ToolsPythonRoutersSwitches
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead and mentor a team on endpoint management while ensuring operational excellence, implementing security strategies, and fostering a DevOps culture.
Top Skills:
AnsibleAutopkgAWSAzureDockerEndpoint Management SystemsFleetdmGCPGoGoogle WorkspaceIntuneJAMFKubernetesMunkiPythonSaltstackTerraform
Legal Tech
Provide first- and second-level technical support for Windows workstations, mobile devices, and core corporate technologies. Manage inventory, imaging, deployment, Active Directory objects, shipping/receiving, and equipment moves. Troubleshoot hardware, OS, and applications, maintain documentation, support queues, and assist with integrating new technologies while collaborating with IT leadership and partner departments.
Top Skills:
Active DirectoryCRMDevice ImagingHardware DiagnosticsMobile DevicesService Desk/Ticketing SystemsWindows
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