Top Operations & Support Jobs in Kansas City, MO

Lead the supply side of an early-stage two-sided marketplace: recruit and retain partner businesses and contributors across verticals and geographies, own geo rate cards, capacity forecasting, contributor experience (onboarding, payments, support), and partner with platform on self-serve tooling. Close partners directly and optimize pricing, economics, and systems for scale.

Provide 24x7 technical support for ClickHouse users and prospects via tickets, chat, Slack, and calls. Triage issues, run POCs, create documentation and knowledge-base content, collaborate with Engineering, Product, and GTM teams, mentor colleagues, and help improve support processes.

Manage disposition of REO property portfolio from acquisition through sale: analyze valuations (appraisals, BPOs), develop sales strategies, oversee vendors, track timelines and performance, ensure regulatory and investor compliance, and recommend process improvements to maximize recovery and minimize costs.

Lead and scale content production operations for ~125 corporate magazines, building processes, managing timelines, budgets, KPIs, and a high-performing content team. Partner cross-functionally with Creative, Editorial, Design, and Franchise leadership to remove bottlenecks, safeguard brand standards, and increase readership engagement.

Review and analyze post-closing contractual obligations to support accurate and timely distribution of transaction funds. Coordinate with operations and internal teams, prepare release materials, manage a portfolio of post-closing releases, resolve problems to mitigate risk, ensure quality and timeliness, support special projects, and deliver training as needed.

Cross-functional Business Operations Engineer who investigates operational issues, designs and implements scalable solutions, builds automations and internal tools, develops SOPs, and leads process improvement projects. Collaborates with teams to streamline workflows and ensure adoption of improvements.

Lead and build Roo's first Revenue Operations function: operate and govern HubSpot, design GTM systems and operating model, drive forecasting, pipeline hygiene, capacity planning, lead management, and apply AI to reduce toil. Hire and mentor a small RevOps team while partnering with Sales, Marketing, Customer Support, Finance, and Data to increase revenue efficiency and predictability.

Administer and optimize DRB SiteWatch, Patheon, and ICS POS systems across multiple locations. Configure items, pricing, promotions, and site settings; test changes; provide Level 3 troubleshooting for terminals, kiosks, payment and connectivity; liaise with vendors; maintain data integrity, SOPs, and training materials; monitor performance and reporting; and partner with teams to improve processes and customer experience.

Support the CEO with documentation, meeting structuring, tracking cross-functional commitments, preparing board and planning materials, scheduling, and maintaining execution dashboards to reduce CEO cognitive load.

The Logistics Specialist 3 manages inventory, supports material readiness, executes procurement requests, ensures compliance with customs and regulatory processes, and maintains relationships with vendors while supporting aviation operations.