Top Operations & Support Jobs in Kansas City, MO

Support Sales, Marketing, and Customer Success by maintaining Salesforce data hygiene, building reports and dashboards, supporting forecasting and territory planning, improving processes, administering CRM workflows, performing data audits, and enabling cross-functional projects and CRM enhancements.

Provide Tier‑1 support for Warfighting Acquisition University's online learning ecosystem: handle calls, emails, and tickets; resolve account, login, enrollment, and navigation issues; record interactions in a ticketing system; follow up to resolution; and maintain professional, empathetic communication.

Act as a system analyst for manufacturing projects: gather and document requirements, analyze data and issues, design and test system solutions, validate enhancements, and collaborate with stakeholders to translate business needs into IT solutions.

Operate and maintain marketplace listings and inventory across Amazon and Walmart. Triage operational issues (VTR, MCF, FBA, disbursements, NetSuite mismatches), manage catalog and permissions, run recurring data exports, support compliance/KYC, and contribute to channel reporting and testing roadmaps.

Coordinate and maintain training cohort schedules, manage calendar invites and .ics files, prevent and resolve booking conflicts, ensure recordings are uploaded and organized, and serve as primary scheduling contact for trainers and clients.

Frontline support for creators: manage inbound requests, troubleshoot technical issues, document product issues and trends, build support resources, escalate to Product/Engineering, and partner cross-functionally on process improvements.

Lead linguistic quality for an account: edit and proofread localized content, perform translations and reviews, define quality expectations, run LQAs and RCAs, liaise with Apple SMEs, manage linguistic assets, coach and onboard linguists, track KPIs, and drive corrective actions and arbitration.

Own end-to-end contract negotiations and lifecycle for higher-education partners, draft and redline agreements, track renewals and contract data, align terms with billing and revenue recognition, support billing plan setup and collections, maintain templates and playbooks, and identify contract-to-cash process improvements.

Support and administer Salesforce and Operative.One for the US Commercial team: provide end-user support, manage system configuration and access, assist reporting and data hygiene, create training/documentation, document workflows, identify inefficiencies, and collaborate with Sales, Ad Ops, Finance, and other stakeholders to optimize commercial processes.

Serve as regional safety business partner for Western Signature Aviation locations: advise leaders, identify and mitigate operational risks, lead investigations, conduct audits and field assessments, analyze safety and operational data, coach on high-risk programs (fueling, deicing), support emergency response and compliance with U.S. and international safety regulations, and drive enterprise safety initiatives.