Top Operations & Support Jobs in Kansas City, MO

Coordinate and confirm appointments between clients and security professionals; answer calls, emails, and messages; manage scheduling software and availability; send reminders and follow-ups; maintain accurate records; protect confidential client information; provide professional customer service.

Coordinate end-to-end onboarding for VAR partners in Security and Access Solutions. Collaborate with sales, legal, finance, and technical teams to ensure compliance, maintain onboarding records, resolve operational issues, support process improvements, and report progress to channel leadership to accelerate partner time-to-market.

Volunteer administrative assistant to support organizational workflows: coordinate across teams, prepare presentations and reports, support internal communications, and assist with ad-hoc support tasks to advance the nonprofit's mission.

Hands-on internship offering cross-functional exposure to consulting, marketing, HR, operations, sales, partnerships, events, and content. Interns receive mentorship, structured development, real responsibility, and potential consideration for future roles.

Serve as primary customer contact across phone, email, and live chat; answer product questions, assist with orders, tracking, returns, and loyalty programs; resolve complaints, document interactions, and provide feedback to improve products and service.

Run end-to-end renter support across three brands, administer and optimize Zendesk, maintain and retrain AI support automations, convert ticket trends into improved macros/workflows and documentation, handle complex escalations, keep Help Center and SOPs current, and own core support metrics and coverage coordination.

Lead revenue operations for GTM at a scaling AI company: define GTM architecture, run annual planning, design incentives and quotas, own GTM systems roadmap and data governance, eliminate manual processes via automation, partner on forecasting and financial controllership, and hire and lead a small ops team.

Serve as the primary contact guiding adult learners through inquiry, application, admissions, and first-term onboarding. Manage student files, conduct discovery sessions, connect students to resources, analyze data to improve conversion, ensure confidentiality and FERPA compliance, collaborate with partner universities, and support students through registration and course launch.

Manage mortgage loan closings from clear-to-close through funding for first and second liens. Review files for completeness and regulatory compliance, prepare closing documents, coordinate with borrowers, title companies, attorneys and internal teams, resolve title and file-level issues, maintain records, monitor pipeline to meet SLAs, and stay current on closing/disclosure regulations and best practices.

This role involves guiding customers through ERP software implementation, providing training, and delivering post-implementation support along with business process analysis and documentation.