Top IT Support & Helpdesk Jobs in Jacksonville, FL

Install and maintain nurse-call systems at customer sites. Perform repairs, maintenance, and modifications, while ensuring excellent customer service and safety compliance.

The role involves resolving IT service incidents, ensuring system availability, mentoring Level 1 staff, and managing IT processes within Grainger's enterprise IT landscape.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.

Provide production support for Salesforce CRM and workflow platforms (Bizflow/Pega), manage incidents end-to-end, perform root cause analysis, monitor jobs and integrations, support releases and operational readiness, coordinate across teams, and drive continuous improvements to reduce incidents and improve platform stability.

Perform technical tasks related to the operation and monitoring of managed services technologies, ensuring service delivery within SLAs, and providing tier-1 support.

The Assistant Vice President monitors file systems, logs, and CPU resources, while providing Unix system administration, automation and support for critical systems.

The job involves training as a Mechatronics Junior Technician Apprentice, including installation, repair, and maintenance of electronic and mechanical systems in a distribution center.

Provide Tier 2 production support for SAP ECC and S/4HANA in the Navy ERP environment: troubleshoot issues, recommend functional solutions, support enhancements and deployments, document resolutions, and advise on Navy-specific processes and S/4HANA transition planning.

Support and maintain enterprise messaging and collaboration infrastructure (Outlook, M365, SharePoint, WebEx, Teams/Skype). Administer user accounts, resolve complex technical issues, coordinate deployments, provide training, ensure security of messaging environment, and participate in on-call/after-hours support. Collaborate with developers and IT teams to optimize services and document processes.