Top IT Support & Helpdesk Jobs in Jacksonville, FL

Install and maintain nurse-call systems at customer sites. Perform repairs, maintenance, and modifications, while ensuring excellent customer service and safety compliance.

The role involves resolving IT service incidents, ensuring system availability, mentoring Level 1 staff, and managing IT processes within Grainger's enterprise IT landscape.

Lead and mentor a team on endpoint management while ensuring operational excellence, implementing security strategies, and fostering a DevOps culture.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.

Provide production support for Salesforce CRM and workflow platforms (Bizflow/Pega), manage incidents end-to-end, perform root cause analysis, monitor jobs and integrations, support releases and operational readiness, coordinate across teams, and drive continuous improvements to reduce incidents and improve platform stability.

Perform technical tasks related to the operation and monitoring of managed services technologies, ensuring service delivery within SLAs, and providing tier-1 support.

The VP of IT Network and Voice Technology oversees network infrastructure and voice technology, leading planning, implementation, and daily operations while enhancing service delivery across various channels.

The Assistant Vice President monitors file systems, logs, and CPU resources, while providing Unix system administration, automation and support for critical systems.

The job involves training as a Mechatronics Junior Technician Apprentice, including installation, repair, and maintenance of electronic and mechanical systems in a distribution center.