Top IT Support & Helpdesk Jobs in Jacksonville, FL

The Lead Installation Technician oversees client-site installations and repairs of nurse call systems, managing projects to ensure quality and timely delivery while mentoring junior staff. Responsibilities include diagnosing system malfunctions, performing preventive maintenance, and maintaining customer relationships.

As a Senior IT Operations member, you'll provide technical support, manage SaaS platforms, oversee device management, and drive process improvements. This role involves collaboration with the IT team to enhance support systems and ensure operational efficiency.

Monitor and support exchange operations during weekends, troubleshoot issues, and communicate with engineers to resolve incidents effectively.

The Incident & Problem Consultant manages high-impact IT incidents, coordinates response teams, monitors events, and drives issue resolution, ensuring effective communication throughout.

The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

Provide technical support, installation and configuration of hardware/software, troubleshoot issues, and assist with audio-visual and telephony support. Travel between locations is required 25%-40%.

This role supports ERP systems by providing technical assistance, coordinating IT projects, and managing communications across IT departments and remote offices.

The IT Support Specialist III resolves complex technical issues, manages systems administration, mentors staff, and leads IT projects while ensuring security and performance monitoring.

The Help Desk Manager leads day-to-day operations of the Help Desk, ensuring quality service delivery, managing performance, and overseeing IT support processes aligned with ITIL best practices.