Top Operations & Support Jobs in Jacksonville, FL

Coordinates fellowship education programs, events, logistics, communications, learning materials, alumni resources, calendars, and operational priorities. Maintains and analyzes program data, creates basic visualizations, supports cross-functional projects, and helps deliver a strong experience for fellows and alumni.

Design, implement, and improve Monarch's leadership operating system and planning cadences. Own quarterly and annual planning mechanics, drive execution of cross-functional priorities, build documentation and artifacts to scale execution, and partner with founders and leaders to remove friction and improve decision-making.

Lead and operate revenue systems, owning HubSpot administration, integrations, pipeline hygiene, forecasting, deal desk/pricing, and enablement. Partner with sales, solutions architecture, finance, and legal to document GTM processes, run forecast cadence, and improve CRM adoption and data-driven pipeline reliability.

The Executive Assistant will manage calendars, support personal organization, handle client relations, maintain operational efficiency, and facilitate effective communication for the founders of Linear Agency.

Provides clerical and administrative support for claims operations, including managing files, correspondence, records, payments, data entry, mail, audits, and electronic documentation. Contacts agents and insured parties for routine coverage information, schedules medical appointments, requests wage information, orders surveillance, and completes medical status calls. The role also supports office systems, deliveries, communications, and claim-related procedures while maintaining accuracy and confidentiality.

Manage global operational risk programs including risk engineering, property loss prevention, and business resilience. Partner with stakeholders and vendors to drive governance, compliance, audits, remediation, data analysis, and program deployment to reduce loss and ensure business continuity across manufacturing and supply chain operations.

Provides first-level remote support for Aurora Document software through phone, email, and web channels. Troubleshoots application and service issues, manages cases through resolution, documents problems, escalates complex issues, monitors support queues, and maintains product knowledge. The role may assist with hardware performance monitoring, knowledge sharing, and customer installations or training at financial institutions.

Provide first-line IT support for retail stores and warehouse teams by managing tickets, resolving Tier I issues, troubleshooting POS, devices, printers, connectivity, and SaaS applications, and escalating complex problems. Manage user onboarding, offboarding, access audits, outages, security systems, gift cards, and alarm footage. Monitor ticket trends, develop self-service resources, support training, and contribute to special projects while delivering responsive customer service.

Own the revenue operations systems roadmap, GTM tooling architecture, reporting, dashboards, data quality, and analytics infrastructure. Lead cross-functional migrations, integrations, automation initiatives, and adoption programs across Sales, Customer Success, Finance, and Product. Serve as the technical owner for Gainsight and Salesforce, translating complex data and system behavior into executive-ready recommendations. Establish reliability standards, improve operational effectiveness, mentor team members, and drive durable solutions that improve retention, cycle times, data integrity, and capacity.

Owns the operational health, governance, and integrity of customer and prospect data across Salesforce, Marketo, Demandbase, and related GTM systems. Responsibilities include data stewardship, deduplication, enrichment, lifecycle management, integration monitoring, synchronization troubleshooting, segmentation support, data-quality dashboards, process documentation, automation improvements, and audit support. Partners cross-functionally with Revenue Operations, Marketing, Sales, Customer Success, Analytics, and Data Engineering to enable reliable reporting, automation, and AI workflows.