Job Description:
The Operational Risk Manager role is responsible for supporting the delivery and management of Mars Inc Operational Risk Programs such as Risk Engineering, Business Resilience, and other loss prevention programs. This position will support the timely and effective delivery of all programs, across all Mars Segments globally, to ensure that Mars is identifying, quantifying and minimizing exposure to loss and business interruption.
Through close partnership and collaboration with internal stakeholders, external consultants, insurers, brokers, and risk engineering partners, this role supports the development and implementation of the Operational Risk Management strategy and long-term roadmap. The Operational Risk Manager will help drive governance, compliance, continuous improvement, and program effectiveness while fostering a culture of risk awareness and resilience throughout the organization.
What are we looking for?
Bachelor’s degree in Engineering, Risk Management & Insurance, Health and Safety, or similar
Minimum of 5 years of experience in property loss prevention, risk engineering, operational risk management, insurance risk consulting, business continuity, or a related discipline
Experience with compliance, auditing, governance, and reporting processes
Experience managing external vendors, consultants, and service providers
Knowledge of property loss prevention principles, fire protection systems, business continuity planning, and risk management practices
Strong analytical and problem-solving skills with the ability to interpret risk data and identify trends
Demonstrated ability to manage multiple projects and priorities in a complex global environment
Strong communication and stakeholder management skills, with the ability to influence and collaborate across functions and levels of the organization
Ability to work effectively in a global, cross-functional environment and manage relationships with diverse stakeholders
Experience working within manufacturing, supply chain, warehousing, or industrial environments
Effective interpersonal skills and the ability to build effective internal and external relationships and collaborations
Proven ability at coordinating/integrating successful teams
Willingness and ability to travel domestically and internationally as required, estimated at approximately 20% of the time
Self-motivated, detail-oriented, and capable of working independently while maintaining a strong team-oriented mindset.
Proficiency in Microsoft Office applications, particularly Excel and PowerPoint; experience with risk management, audit, or data analytics platforms is a plus
What will your key responsibilities be?
Key responsibilities include managing global risk activities, monitoring program performance, managing third-party service providers, analyzing risk data and trends, coordinating audits and reviews, tracking remediation activities, and contributing to the development of standards, tools, and reporting that enhance Mars' operational resilience and risk maturity.
Support the ACM and BRM program deployment and administration. This includes managing the daily execution and delivery of operational risk programs
Seek opportunities to enhance and align current operational risk programs (including property loss prevention, resilience, and integrated audits) for future consolidation to increase overall efficiency, effectiveness, sustainability, and business benefit
Support global stakeholder groups and working with Associates across all Mars locations; managing critical program objectives and site compliance
Maintain general awareness, functional attentiveness and development/enhancement tracking of program technology and ‘digital’ initiatives to increase the efficiency and effectiveness of delivery and engagement of the operational risk programs
Support tracking of program budgets, vendor spend, and service utilization
Responsible for primary coordination with all service providers / third party business partners to ensure contractual compliance and continuing alignment with overall operational risk objectives and guidelines – global resource management and delivery support to include collaboration and quality control over all aspects of their development and deployment of products and activities
Participate in key meetings and discussions - responsible for program related data and information capture and record management
Support onboarding and integration of acquisitions into Mars Operational Risk programs, ensuring alignment with global standards and governance expectations
Develop and maintain a structured Operational Risk framework for external manufacturing, co-manufacturing, and co-packing partners supporting Mars operations globally
What can you expect from Mars?
Work with over 170,000 diverse and talented Associates, all guided by The Five Principles.
Join a purpose driven company, where we are striving to build the world we want tomorrow, today.
Best-in-class learning and development support from day one, including access to our in-house Mars University.
An industry competitive salary and benefits package, including company bonus.
The base pay range for this position at commencement of employment is between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to job-related knowledge, skills, and experience. The total compensation package for this position will include variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits. Details of participation in these benefit plans will be provided if an applicant receives an offer of employment.
The pay range shown is applicable to all US locations listed within the job posting:USD 86,720.00 - USD 119,240.00Skills Required
- Bachelor's degree in Engineering, Risk Management & Insurance, Health and Safety, or similar
- Minimum of 5 years experience in property loss prevention, risk engineering, operational risk management, insurance risk consulting, business continuity, or related discipline
- Experience with compliance, auditing, governance, and reporting processes
- Experience managing external vendors, consultants, and service providers
- Knowledge of property loss prevention principles, fire protection systems, business continuity planning, and risk management practices
- Strong analytical and problem-solving skills with ability to interpret risk data and identify trends
- Demonstrated ability to manage multiple projects and priorities in a complex global environment
- Strong communication and stakeholder management skills, with ability to influence across functions and levels
- Experience working within manufacturing, supply chain, warehousing, or industrial environments
- Proven ability coordinating and integrating successful teams
- Willingness and ability to travel domestically and internationally, approximately 20% of the time
- Self-motivated, detail-oriented, capable of working independently while maintaining a team-oriented mindset
- Proficiency in Microsoft Office applications, particularly Excel and PowerPoint
- Experience with risk management, audit, or data analytics platforms
Mars Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mars and has not been reviewed or approved by Mars.
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Healthcare Strength — The benefits package is positioned as comprehensive, with broad medical coverage and additional protections like life insurance and short- and long-term disability. Mental health support is emphasized, including free mental health services and wellbeing programming under initiatives such as Mars Be Well.
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Parental & Family Support — Paid parental leave is highlighted as market-leading in the U.S., with an example of 18 weeks fully paid for both parents. Additional family-related leave types such as sick time for caregiving and bereavement leave are also described as part of the overall package.
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Retirement Support — Retirement offerings are described as strong, including 401(k) matching (with a 6% match cited) and pension plans in some cases. The broader package also references retirement savings options and contributions aligned to local market practice, supporting long-term financial security.
Mars Insights
What We Do
For more than a century, Mars, Incorporated has been driven by the belief that the world we want tomorrow starts with how we do business today. This idea is at the center of who we have always been as a global, family-owned business. Today, Mars is transforming, innovating and evolving in ways that affirm our commitment to making a positive impact on the world around us. Across our diverse and expanding portfolio of confectionery, food, and petcare products and services, we employ 133,000 dedicated Associates who are all moving in the same direction: forward. With $40 billion in annual sales, we produce some of the world’s best-loved brands including DOVE®, EXTRA®, M&M’s®, MILKY WAY®, SNICKERS®, TWIX®, ORBIT®, PEDIGREE®, ROYAL CANIN®, SKITTLES®, WHISKAS®, COCOAVIA®, and 5™; and take care of half of the world’s pets through our pet health services AniCura, Banfield Pet Hospitals™, BluePearl®, Linnaeus, Pet Partners™, and VCA™. We know we can only be truly successful if our partners and the communities in which we operate prosper as well. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our Associates to take action every day to help create a world tomorrow in which the planet, its people and pets can thrive.








