Top Operations & Support Jobs in Jacksonville, FL

Triage and resolve customer support tickets for an API-driven fintech product, collaborate with product and engineering on feature requests, improve help center content, lead technical projects and reporting, and manage escalations to ensure SLA, CSAT, and TTR goals.

Provide L2 technical support for LucidLink's file-streaming/cloud networking product: triage, reproduce and debug customer issues across macOS/Windows/Linux, collect logs/dumps, escalate to engineering, and advise customers on configuration and best practices.

Build and scale Covera's Revenue Operations function: own HubSpot CRM administration, pipeline management, forecasting, executive and board reporting, deal desk and pricing processes, cross-functional commercial operations, dashboards/KPIs, and scalable automation to enable predictable growth.

The Global Clinical Operations Manager will lead Airvet's clinical operations, ensuring operational excellence, managing a veterinary network, and partnering cross-functionally to execute strategic initiatives.

Provide operational support for fiscally sponsored AI safety projects: manage tickets, communications, invoices, transfers, expense review, grant/accounting coordination, and develop process documentation. Grow into more complex problem-solving and cross-team coordination.

Implement and optimize GTM systems across sales and marketing: integrate CRMs, automate lead generation/enrichment, build dashboards, support outbound campaigns, maintain data pipelines, and troubleshoot GTM tools to improve pipeline efficiency.

Manage financial documentation projects for U.S. corporations, ensuring compliance with SEC regulations and overseeing production workflows. Build client relationships and ensure satisfaction.

The Country Lead will manage relationships with healthcare ministries and organizations, oversee local teams, and lead data management solutions for public health initiatives in selected African countries.

This role is a general application for potential future job opportunities at M3 Insurance, suitable for interested candidates in any location.

The Director oversees business development and client management in Quantum and Delay sectors, leads a multi-disciplined team, and ensures job execution meets client expectations.