Top Operations & Support Jobs in Jacksonville, FL

The Payroll Implementation Manager will manage the payroll implementation process, ensuring data integrity, customer success, and collaboration across departments to deliver an optimal experience for clients automating H-2A visa solutions.

Provide mainframe operations and application support across IBM and Unisys environments (OS2200, z/OS, z/VM). Monitor and troubleshoot batch jobs, scheduling (OpCon/BMC), tape systems, and incidents using ITSM tools, perform IPLs, change management, RCA, and coordinate with government and customer personnel. Work 3rd shift and follow DISA processes and SLAs.

Lead the supply side of an early-stage two-sided marketplace: recruit and retain partner businesses and contributors across verticals and geographies, own geo rate cards, capacity forecasting, contributor experience (onboarding, payments, support), and partner with platform on self-serve tooling. Close partners directly and optimize pricing, economics, and systems for scale.

Review and analyze post-closing contractual obligations to support accurate and timely distribution of transaction funds. Coordinate with operations and internal teams, prepare release materials, manage a portfolio of post-closing releases, resolve problems to mitigate risk, ensure quality and timeliness, support special projects, and deliver training as needed.

Cross-functional Business Operations Engineer who investigates operational issues, designs and implements scalable solutions, builds automations and internal tools, develops SOPs, and leads process improvement projects. Collaborates with teams to streamline workflows and ensure adoption of improvements.

Administer and optimize DRB SiteWatch, Patheon, and ICS POS systems across multiple locations. Configure items, pricing, promotions, and site settings; test changes; provide Level 3 troubleshooting for terminals, kiosks, payment and connectivity; liaise with vendors; maintain data integrity, SOPs, and training materials; monitor performance and reporting; and partner with teams to improve processes and customer experience.

Support the CEO with documentation, meeting structuring, tracking cross-functional commitments, preparing board and planning materials, scheduling, and maintaining execution dashboards to reduce CEO cognitive load.

Manage creation and maintenance of fund lists and corporate action processing for nonqualified plan liability recordkeeping. Oversee fund-specific earnings processing, resolve transactional issues, coordinate with vendors and operational teams, and serve as a subject-matter expert and mentor. Ensure adherence to SOPs, data confidentiality, and high-quality, timely service.

Provide part-time remote administrative and technical support for online ministry services and events: troubleshoot live streams, maintain service resources and databases, coordinate volunteers, manage communications, and assist with online event registration and reporting.

Lead the Central Florida chapter to implement strategic plans, drive fundraising (major gifts, corporate, foundation, events), manage budget and volunteers, recruit and activate the advisory board, oversee operations with regional teams, cultivate community relationships, and manage the Chapter Coordinator to expand program sustainability and reach.