Top Operations & Support Jobs in Jacksonville, FL

Lead and train a small remote customer support team, ensure tickets meet SLA, develop training and knowledgebase, maintain metrics and documentation, and handle direct email/chat support queries.

Lead and scale the WasteX program by managing multi-tiered teams, optimizing end-to-end operations and logistics, ensuring data integrity and compliance, serving as senior client escalation, building SOPs and automated workflows, mentoring future leaders, and proactively mitigating risks to preserve client milestones and satisfaction.

Octopus Energy seeks passionate individuals willing to contribute across various domains. Ideal candidates have real experience, leadership ability, and drive for effectiveness without rigid titles or processes.

The VP of Revenue Operations will lead the operational functions including Sales Ops, Marketing Ops, and Customer Operations while transforming processes and tech stack using AI. Responsibilities include managing pipeline mechanics, forecasting, and team leadership to drive efficiency and growth in revenue operations.

Serve as a product and mortgage subject-matter expert: test and document platform functionality, configure partner integrations, map data schemas, create canonical loan workflow documentation, and coordinate testing/integration status with product, engineering, and implementation teams to deliver production-ready software.

LightForce Orthodontics invites candidates to join their Talent Community for future opportunities in personalized orthodontic care roles, based in various locations, including hybrid and remote options.

Lead management of complex property, casualty, catastrophe, auto, and workers' compensation claims; oversee TPAs and vendors; evaluate coverage, reserves, and settlements; mentor claims staff; drive process improvements, KPIs, and catastrophe response.

The Payroll Implementation Manager will manage the payroll implementation process, ensuring data integrity, customer success, and collaboration across departments to deliver an optimal experience for clients automating H-2A visa solutions.

Provide mainframe operations and application support across IBM and Unisys environments (OS2200, z/OS, z/VM). Monitor and troubleshoot batch jobs, scheduling (OpCon/BMC), tape systems, and incidents using ITSM tools, perform IPLs, change management, RCA, and coordinate with government and customer personnel. Work 3rd shift and follow DISA processes and SLAs.

Lead the supply side of an early-stage two-sided marketplace: recruit and retain partner businesses and contributors across verticals and geographies, own geo rate cards, capacity forecasting, contributor experience (onboarding, payments, support), and partner with platform on self-serve tooling. Close partners directly and optimize pricing, economics, and systems for scale.