Top Operations & Support Jobs in Jacksonville, FL

The Technical Implementation Specialist will manage software implementations, migrations, and integrations for clients in the single-family lending space, ensuring successful delivery and user adoption through training and support.

Part-time internship supporting CRM architecture, data integrity, process documentation, operational audits, and KPI dashboarding. Build SOPs, centralize lead/project data, identify workflow bottlenecks, and deliver reporting to leadership to scale and improve operational processes.

Serve as first point of contact for users via chat, email, and phone. Troubleshoot issues, document recurring problems, escalate complex cases to other teams, and maintain a customer-first approach. Training provided; no prior experience required.

Manage supplier onboarding from engagement to activation, serve as primary supplier contact, ensure content quality and technical integration, track KPIs, troubleshoot onboarding issues, and recommend process improvements.

The role involves managing and developing advanced Google Sheets systems, automating workflows, and supporting data-driven decisions across teams.

Lead a global team to manage and ensure the operational health of the NetSuite ERP system, overseeing incident management, support processes, system configuration and compliance with SOX standards.

Lead cross-functional operational audits, identify bottlenecks, design and implement scalable processes (SOPs, RACI, process maps), drive automation opportunities, measure impact, and partner with department leaders to improve efficiency using Jira and Tableau.

The Authentication Specialist will monitor real-time authentications of luxury goods, ensure test accuracies, and engage with customers as needed.

Own and optimize the end-to-end revenue systems ecosystem (HubSpot, GTM stack), improve CRM data integrity, build predictive forecasting and KPI frameworks, run deal desk reviews, and translate GTM strategy into scalable cross-functional processes to support Sales, CS, Marketing, Partnerships, Finance, Product, and Engineering.

The Prior Authorization Specialist will manage prior authorization workflows, ensuring timely approvals for procedures and medications in pain management and orthopedics, while navigating payer portals and maintaining documentation standards.