Top Operations & Support Jobs in Jacksonville, FL

Own day-to-day user interactions across phone, chat, email and social to resolve patient and provider issues, monitor adherence, escalate technical problems, collect user feedback and testimonials, drive improvements, and ensure compliance with SOPs for complaints.

Join the Costanoa Talent Network to connect with early-stage companies in applied AI, fintech, and cybersecurity, leveraging your expertise and interests.

This role involves guiding customers through ERP software implementation, providing training, and delivering post-implementation support along with business process analysis and documentation.

The Go-to-Market Engineer will develop and manage outbound systems, integrate tools, and optimize sales workflows to improve pipeline efficiency and automate operations.

Manage a team of 10–15 adjusters/vendors delivering material-damage claims and chat-based customer service. Coach, mentor, review files, resolve complex arbitrations and settlements, analyze unit metrics, oversee vendor performance, and drive process improvements to meet claim and company objectives.

The Director of Revenue Operations will optimize sales strategies, align cross-departmental functions, oversee sales processes, manage CRM integrity, and lead a team to boost performance and revenue growth.

Remote contract role to administer and configure Salesforce and HubSpot instances. Perform flows/automations, validation rules, dashboards, basic config changes, and support internal Everpeak org. Requires US-hours availability, clear English communication, and proactive follow-up. Minimum 10 hours/week, capacity to ramp up.

The Scholars program connects mentees with mentors to learn Ruby/Ruby on Rails. Scholars must complete a mini-project and attend compulsory meet-ups during the conference.

The Manager of Strategic Operations will support the COO in operational infrastructure, technology, financial operations, and strategic coordination, ensuring effective execution of initiatives.

The Software Applications Specialist manages workflow delivery, advises customers on software integration, conducts assessments, facilitates training, and ensures software customization aligns with client needs.