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Top Customer Success Jobs in Jacksonville, FL
Energy • Renewable Energy
The VP of Customer Success leads strategies for commercial enablement and customer experiences, manages teams, drives KPIs, and implements improvements for revenue growth and customer satisfaction.
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Software
The Client Success Manager drives engagement and relationship management with hospital partners, ensuring product utilization and success through collaboration and strategic planning.
Edtech • Fintech • Social Impact
Manage a portfolio of government clients, ensuring product adoption and driving revenue growth through upsells. Build relationships, develop success plans, and leverage data for client impact.
Top Skills:
SaaS
Big Data • Information Technology • Software • Database • Analytics
The Customer Success Engineer will work with users to maximize the platform's value, providing technical support and collaborating with various teams.
Top Skills:
SaaSSQL
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eCommerce
Manage customer success for mid-market Shopify accounts, driving user adoption, retention, and collaboration with internal teams to improve client experiences and growth opportunities.
Top Skills:
CatalystChurn ZeroGainsightGoogle Data StudioLookerShopifyTableau
Healthtech
Lead customer success strategy for Delfina's AI-powered maternal care platform, focusing on growth, retention, and partner relationships while managing a team and aligning with various departments.
Top Skills:
Crm SoftwareCustomer Analytics DashboardsSpreadsheet Forecasting
Software • Web3
The Customer Success Manager will drive client value by optimizing their use of Immunefi products, conducting assessments, and contributing to customer success strategy.
Top Skills:
BlockchainWeb3
Blockchain • Fintech • Financial Services • Cryptocurrency • Web3
Customer Success Managers at BitGo manage relationships with institutional clients, guide onboarding, provide support, and relay customer feedback for product improvement.
Top Skills:
CryptocurrencyCustomer SupportDigital Assets
Fintech • Information Technology • Payments
The Senior Customer Success Manager will manage enterprise accounts, drive growth and retention, oversee onboarding, and collaborate with Product teams.
Artificial Intelligence • Software • Generative AI
The Mid-market Customer Success Manager will drive customer adoption and retention by managing relationships, onboarding, training, and developing best practices for using the company's product across organizations.
Top Skills:
AIB2B SaasCs Tools
Food • Logistics • On-Demand • Retail • Software
The Customer Success Manager will manage key client relationships, provide technical support, drive customer outcomes, oversee onboarding, and identify growth opportunities.
Top Skills:
Api IntegrationsPythonSQL
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Digital Media
The Senior Customer Success Manager at Vidyard will stabilize at-risk accounts, manage the renewal lifecycle, and collaborate cross-functionally to enhance customer success outcomes.
Top Skills:
ClayEverafterGongHubspotIntercomLookerMetbaseSalesforceStatisfyZendesk
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Healthtech • Database
Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.
Healthtech • Database
The Director of Client Success is responsible for building customer relationships, ensuring satisfaction, managing expectations, and leading a team of Client Success Managers to improve client experience and operational excellence.
Top Skills:
Cloud-Based TechnologySaaS
Marketing Tech • Real Estate • Software • Business Intelligence • PropTech • Generative AI • Big Data Analytics
The Customer Success Manager will manage client relationships for Rentable's revenue management platform, driving adoption and retention while collaborating with various teams to ensure clients achieve their pricing goals.
Top Skills:
Analytics DashboardsAsanaGoogle SuiteSalesforce
Real Estate
Manage customer relationships for Daylight, focusing on adoption, retention, and growth while collaborating with teams to drive performance outcomes.
Top Skills:
Analytics DashboardsAsanaGoogle SuiteSalesforce
Information Technology • Security • Cybersecurity
The Customer Success Specialist will drive customer outcomes and renewals, enhance customer experience, and ensure value realization through digital engagement and collaboration across teams.
Top Skills:
GainsightGoogle SuiteSalesforceTableauZendesk
eCommerce • Software
As a Customer Success Manager, you'll support eCommerce clients by managing a high-volume portfolio, driving retention, analyzing usage, and identifying upsell opportunities, while providing guidance on marketing strategies and best practices.
Top Skills:
Data AnalysisEcommerceMarketing StrategySaaS
Edtech
As a Customer Success Manager, you'll drive retention and satisfaction by building relationships, promoting product adoption, and ensuring renewals with partners in higher education.
Top Skills:
ExcelSaaS
Manufacturing
The Customer Success Representative ensures client satisfaction through effective solutions, relationship building, and coordination across departments like Sales and R&D.
Top Skills:
ExcelMicrosoft OutlookPower BITableau
HR Tech • Logistics • Software
As an Enterprise Customer Success Manager, you will manage strategic relationships to ensure customer satisfaction, retention, and growth, through a consultative, data-driven approach.
Top Skills:
Compliance SolutionsSaas Solutions
Artificial Intelligence • Healthtech • Machine Learning
Manage relationships with mid-market accounts, ensuring customer satisfaction, product adoption, and retention by gathering feedback and analytics.
Top Skills:
AIB2B SaasEhr Integration
Security • Software
The Customer Success Manager will drive customer onboarding, adoption, and operationalization of security tools, ensuring satisfaction and measurable outcomes through strong stakeholder relationships.
Top Skills:
AgileAi SecurityCi/Cd PipelinesDevsecopsMisconfiguration DetectionPen-TestingSastScaScmsScrumSdlcSecrets DetectionSecure Supply ChainThreat ModelingWaterfall
Real Estate • Software
The Customer Success Specialist manages customer inquiries, resolves complaints, and ensures client satisfaction, working closely with the sales team.
Artificial Intelligence • Machine Learning • Renewable Energy
The Customer Success Engineer will serve as the main contact for B2B customers, addressing technical inquiries, resolving support tickets, and collaborating with teams to improve the Artemis platform.
Top Skills:
BashCloudwatchJavaScriptJIRANext.JsNode.jsPosthogPostmanPythonReactSQLTypescriptZendesk
Top Companies in Jacksonville, FL Hiring Customer Success Roles
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