Top Customer Success Jobs in Jacksonville, FL
As a Customer Support Associate II, you will provide phone and email support for Enterprise Financials customers, perform troubleshooting, contribute to knowledge base improvements, and escalate issues as needed. You'll work closely with customers to resolve problems and ensure effective use of Payroll and TimeTracker products.
As a Sr. Customer Onboarding Manager at Mitek, you'll guide new customers through the onboarding process, ensuring they effectively utilize Mitek's products. You'll be responsible for managing implementation projects, coordinating various internal teams, communicating project statuses, and addressing any issues during the customer go-live phase.
The Customer Success Manager guides customers through their journey with Outreach, focusing on product adoption and health. They assess customer engagement, provide strategic insights, and ensure satisfaction. The role includes partnering with internal teams and prioritizing multiple projects while keeping stakeholders informed. They also work on mitigation strategies for any barriers to client health and assist in renewals and expansions.
Lead and manage a team of Customer Success Managers focused on driving customer adoption and success by delivering value. Collaborate with go-to-market teams to ensure outstanding customer value. Responsible for coaching, mentoring, and leading customer engagement efforts.
The Client Support Specialist role at Lyra Health involves conducting needs assessments, educating clients about services, prioritizing client safety, managing member support, and demonstrating strong communication skills. The Specialist will work in a high volume contact center environment and provide support primarily via phone and chat.
The Benefits Specialist manages the daily operations of the Benefits department, providing support for employee benefits programs and ensuring compliance with regulations. Responsibilities include responding to inquiries, coordinating Open Enrollment, and handling various administrative tasks within company systems.
The Senior Customer Success Strategy & Operations Manager will design, implement, and enhance the global customer success team at Coursera, collaborating closely with leadership to drive operations, define strategies, and manage customer success tools. This role requires strong project management skills and the ability to analyze data for informed decision-making.
As a Sales and Solutions Specialist, you will engage with clients to identify their needs, conduct presentations, and collaborate on customized solutions. You will respond to technical queries, develop sales collateral, and maintain relationships with stakeholders, all while staying updated on industry trends.
The Platform Success Manager at Morty will be responsible for managing a portfolio of customers, ensuring they effectively utilize Morty’s platform. This role involves building strong relationships, providing support and training, identifying upsell opportunities, and collaborating with internal teams to enhance customer satisfaction and retention.
As a Customer Success Manager, you'll manage customer onboarding, drive integration usage, educate clients about the platform, liaise with technical teams, and gather feedback to improve the product. You'll work closely with various stakeholders to ensure customer success and account growth.
This is an application for future job openings in the Customer organization at Lunchbox.io, a company that provides enterprise solutions for the restaurant industry. Roles may include implementation, support, configurations, and customer success tasks. Applicants will have the chance to select jobs they are qualified for.
Top Companies in Jacksonville, FL Hiring Customer Success Roles
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