Top Customer Success Jobs in Jacksonville, FL

As a Livestream Online Instructor, you will lead engaging SAT Prep classes for students worldwide using high-quality streaming and interactive tools. Your role involves captivating students through lively presentations, ensuring clarity and reliability with your professional video setup, and creating unforgettable learning experiences.

As a LSAT Prep Livestream Instructor, you will engage and teach students through high-quality livestream classes. You need to have a captivating presence on camera and utilize interactive tools to enhance learning experiences. This position allows for flexible scheduling and aims to make a global impact in education.

As a Livestream Instructor at Varsity Tutors, you'll deliver engaging MCAT Prep classes online, utilizing high-quality streaming and interactive tools to captivate and inspire students. The role requires a charismatic presence and a professional video/audio setup to create an unforgettable learning experience.

As a Senior Support Representative, you'll provide exceptional customer support via email, troubleshoot potential bugs, document feature requests, analyze customer data, and assist customers in using the product efficiently. You’ll be part of a team dedicated to enhancing customer satisfaction without a heavy focus on quotas or processes.

The Customer Success Manager ensures timely renewals, drives retention strategies, and manages customer relationships. They analyze customer data to mitigate churn risks, negotiate contracts, and advocate for customer needs while collaborating with teams to enhance service delivery.

As a Customer Support Associate II, you will provide phone and email support for Enterprise Financials customers, perform troubleshooting, contribute to knowledge base improvements, and escalate issues as needed. You'll work closely with customers to resolve problems and ensure effective use of Payroll and TimeTracker products.

As a Sr. Customer Onboarding Manager at Mitek, you'll guide new customers through the onboarding process, ensuring they effectively utilize Mitek's products. You'll be responsible for managing implementation projects, coordinating various internal teams, communicating project statuses, and addressing any issues during the customer go-live phase.

The Customer Success Manager guides customers through their journey with Outreach, focusing on product adoption and health. They assess customer engagement, provide strategic insights, and ensure satisfaction. The role includes partnering with internal teams and prioritizing multiple projects while keeping stakeholders informed. They also work on mitigation strategies for any barriers to client health and assist in renewals and expansions.

Lead and manage a team of Customer Success Managers focused on driving customer adoption and success by delivering value. Collaborate with go-to-market teams to ensure outstanding customer value. Responsible for coaching, mentoring, and leading customer engagement efforts.

The Client Support Specialist role at Lyra Health involves conducting needs assessments, educating clients about services, prioritizing client safety, managing member support, and demonstrating strong communication skills. The Specialist will work in a high volume contact center environment and provide support primarily via phone and chat.