Top Tech Jobs & Startup Jobs in Jacksonville, FL

Lead and manage trainers to deliver consistent CX training across internal and BPO sites. Own delivery operations, coach and calibrate facilitators, analyze training metrics, partner with Instructional Design, manage vendor relationships, and conduct site audits to ensure readiness.

Translate and edit Tagalog-to-English vital records, legal documents, certificates, and transcripts for a U.S. client. Deliver accurate, well-formatted translations on short (1–2 day) deadlines as a freelance contractor, meet productivity targets, and submit per-word rates.

Design and drive the core product experience for sports fans across web and mobile: create flows, wireframes, prototypes, and production-ready designs; lead research and design projects; collaborate with PMs, engineers, editors, and analysts; contribute to the design system and help define product strategy.

Serve as a strategic and hands-on HR partner to Product, Design, and Engineering leaders: advise senior executives, lead talent and org design, drive change and engagement, manage complex employee relations, and improve People systems and practices to build high-performing teams across the employee lifecycle.

Perform and oversee digital general ledger functions and reconciliations for digital clients, resolve exceptions and mapping discrepancies, run federal reserve reconciliations, calculate interest and money movements, support client chart of accounts, manage tickets, and identify process improvements while ensuring compliance and SLA adherence.

Designs, develops, and delivers instructor-led and virtual training for new hires and existing staff; creates curriculum, assessments, and job aids; coaches and mentors learners; evaluates training effectiveness; collaborates with leadership to identify training needs and optimize knowledge management and processes; may travel up to 20% for training.

Manage enterprise customers to drive product adoption, retention, and expansion. Build Mutual Success Plans, lead QBRs, analyze customer data to surface insights, provide strategic sales engagement guidance, run trainings/webinars, and manage executive relationships. Partner internally to resolve issues, demonstrate ROI, and ensure renewals and customer satisfaction.

Manage day-to-day financial reporting and analysis, lead and develop the Financial Analyst team, maintain reporting dashboards and data integrity, support budgeting/forecasting, prepare partner statistics and Executive Board materials, perform ad hoc financial analysis, and modernize reporting processes to deliver firmwide financial insights.

Lead and scale PandaDoc's GTM technology stack and team, owning CRM architecture, integrations, workflow automation, data governance, change management, and roadmap to support Marketing, Sales, and CX.

Provide proactive operational support to a senior executive across multiple businesses: track tasks/projects, coordinate stakeholders, manage calendars, draft communications, perform research, maintain records, and ensure timely follow-up and documentation while working remotely and across time zones.