Top Tech Jobs & Startup Jobs in Jacksonville, FL

Serve as the technical SME and troubleshooting partner for Third Party Originations brokers on HELOC origination and notarization systems. Diagnose complex edge cases using JSON and system logs, triage bugs, educate brokers on platform use, provide high-touch support for escalations, and feed product/engineering with recurring friction points to improve automation and scalability.

Conduct live video onboarding and bookkeeping setup, support customers via chat and email, troubleshoot bookkeeping issues, maintain accurate customer records, collaborate across teams to improve workflows, and deliver proactive, detail-oriented customer service.

The Senior Benefits Consultant leads the consulting strategy for customer accounts, manages consulting teams, and ensures exceptional service delivery and client satisfaction while maintaining industry compliance.

Lead the design, development, and deployment of digital identity solutions for state governments, ensuring effective technology implementation and customer success.

Lead account-based outreach in a region to identify high-potential customers, run multi-channel prospecting, book meetings with decision-makers, support technical discovery and proof-of-value, collaborate with marketing and regional stakeholders, and document all activity in the CRM.

Design, implement, and manage scalable AWS infrastructure (EC2, S3, RDS, VPC, EKS) using IaC (Terraform/CloudFormation), automation, containerization (Docker, Kubernetes), and CI/CD (GitHub Actions). Enforce cloud security (IAM, encryption, network segmentation), monitor and optimize performance/cost, troubleshoot infrastructure and deployment issues, and collaborate with development teams. Support VA project requirements, undergo background checks, and complete fingerprinting.

Own the full sales lifecycle for AWS services: high-velocity prospecting, develop new opportunities, manage virtual and face-to-face customer engagements, engage multiple buyer personas including C-suite, negotiate and close small-to-large complex deals, and consistently meet monthly and quarterly targets.

Manage domestic income tax provision and compliance (ASC 740), oversee federal/state tax filings and payments, lead audit defense, review work of senior tax analyst, coordinate external providers and auditors, mentor staff, and lead ad hoc tax projects and research to support corporate tax operations.

Own and grow strategic hotel and spa partnerships, driving full sales cycles from prospecting to launch. Build segment strategy, negotiate complex multi-stakeholder deals, structure commercial agreements, and partner cross-functionally to scale hotel integrations and optimize member experience.

The Training Manager is responsible for the implementation and delivery of training programs to enhance the skills of sales teams, improve revenue, and ensure training content is up to date and effective.