Top Tech Jobs & Startup Jobs in Jacksonville, FL

Lead post-implementation customer onboarding, drive product adoption, develop strategic success plans, perform business reviews and on-site visits, resolve escalations, and partner with Product and Engineering to ensure retention and renewals.

Lead and deliver multiple customer-facing SaaS implementation projects from initiation through closure. Manage plans, budgets, schedules, risks, change control, cross-functional teams, and stakeholder communications. Act as primary customer liaison, track outcomes and ROI, resolve escalations, maintain project documentation and SOPs, and drive process improvements to ensure successful adoption and business outcomes.

Lead end-to-end software implementation projects, gather and translate business requirements, configure solutions (including AI-enabled features), manage stakeholders, coordinate with development, lead UAT and training, and ensure projects meet timelines, KPIs, budgets, and regulatory requirements.

Lead Recruiter sources, screens, and hires healthcare professionals using job boards, social media, and ATS. Partners with hiring managers, schedules interviews, negotiates offers, manages onboarding, maintains candidate records, and represents the company at recruitment events to expand the talent pipeline.

Lead enterprise customer success for national home care networks and health systems. Own pilots through expansion, run executive cadence, diagnose workflows, coordinate technical triage with engineering, build onboarding/playbooks, influence roadmap, and travel for go-lives and QBRs (~30%).

Design, build, and maintain backend services and APIs using Ruby on Rails. Improve performance, scalability, reliability, and write well-tested production code. Collaborate with Product, Frontend, Data Engineering, and QA teams.

Support website content editing, formatting, and publishing. Update job listings and resources, optimize content for SEO and accessibility, test site functionality, integrate multimedia, and collaborate with marketing to maintain brand voice and improve usability.

Manage the performance management system, support managers with individual development plans, track and evaluate development activities, support succession planning, design and run engagement surveys and programs, assess training needs, coordinate training, and evaluate training effectiveness.

Manage financial transactions and ledgers, reconcile bank accounts, process accounts payable/receivable, generate financial reports, assist with budgeting and forecasting, ensure compliance with tax and financial policies, coordinate with external accountants, and maintain organized financial records.

Serve as primary customer contact across phone, email, and live chat; answer product questions, assist with orders, tracking, returns, and loyalty programs; resolve complaints, document interactions, and provide feedback to improve products and service.

Lead and oversee volunteer HR operations: supervise/train HROs, manage recruiting and onboarding via Dover ATS, maintain HR documentation and systems, run meetings and strategic HR initiatives, support Executive Director on DEI and people strategy, and cover day-to-day volunteer HR duties.

Volunteer WordPress Developer to migrate and maintain a content library, build new features, and create custom themes, plugins, and widgets. Work remotely for ~5+ hours/week, attend weekly meetings, and respond within 24 hours to support an active nonprofit volunteer team.

Design, build, and optimize scalable backend services, APIs, and data pipelines. Integrate with third-party billing/commerce systems, maintain serverless/event-driven architectures on AWS, ensure security and performance, implement automated tests and CI/CD, mentor engineers, and drive architectural decisions.

Lead and mentor a Southeast Asia engineering team; ensure code quality and testing; drive project progress; define integrations strategy; design, build, and maintain third-party integrations; align engineering efforts with product and leadership.

Outbound-focused Sales Development Representative responsible for generating pipeline through multi-channel prospecting (phone, email, LinkedIn, short-form video), scheduling high-quality meetings, researching accounts, maintaining CRM data, collaborating with AEs/Marketing/Product, iterating messaging, and hitting monthly KPIs.

Design, develop, and maintain scalable Python applications; collaborate with cross-functional teams to deliver features; ensure performance and quality; identify and fix bugs; maintain code quality and automation; lead and mentor team members using agile practices.