Top Tech Jobs & Startup Jobs in Jacksonville, FL

Manage strategic bank, credit union, and fintech accounts to drive adoption, onboarding, and product-driven fraud mitigation. Provide consultative guidance, set business goals, run trainings, share performance data, collaborate cross-functionally, support renewals, and travel to clients as needed.

Manage relationships for enterprise bank, credit union, and fintech clients. Onboard customers, provide dashboard training, establish business goals, share performance insights, drive renewals, and consult on fraud solutions. Collaborate cross-functionally with Sales, Data Science, Product, and Engineering to maximize customer success and adoption.

Perform end-to-end analytics to quantify partner value and build ROI narratives from pilot datasets. Support sales and partner success with discovery calls, fraud strategy discussions, presentations, technical support, and thought leadership (white papers). Coach team members, maintain customer relationships, and communicate insights to senior stakeholders to drive adoption.

Handle incoming owner relations inquiries about revenue, land, division orders, JIB, A/R, and A&P. Log and follow up cases in a tracking system, build trusting client relationships, manage difficult situations calmly, provide accurate timely responses, and participate in cross-training.

Design, build, and maintain high-throughput data ingestion and processing pipelines; integrate AI-powered infrastructure; implement and support complex computing algorithms and distributed services; own systems end-to-end including architecture, observability, reliability, and operational support; lead architectural initiatives and reduce system complexity while maintaining performance on large-scale real-time data.

Own production health and performance for AI-enabled claims products across Disability & Leave. Monitor SLAs and UX, lead incident triage and RCA, prioritize fixes with engineering and operations, drive systemic improvements, and oversee FINEOS/Catalyst integration and optimization.

Partner with financial institutions to assess technical needs, deliver tailored product demos, respond to RFPs, and coordinate with product, implementation, and customer success to drive deals and revenue growth. Serve as the technical bridge between prospects and internal teams.

Lead technical strategy and delivery for backend marketplace/search systems. Collaborate with PM, design, and analytics; own operational reliability, monitoring, on-call, testing, and runbooks; set code/design standards; drive major feature delivery and deprecations; mentor and develop engineering talent.

Lead engineering of an AI-native finance automation platform: design LLM-based agents and multi-agent orchestration, integrate with NetSuite/Workday/Anaplan, ensure SOX-compliant traceability and human-in-the-loop controls, and partner with FP&A/Treasury to translate spreadsheet workflows into production systems.

Design and deliver LLM-powered, agentic AI systems to automate customer support and compliance. Build scalable, secure backend infrastructure in Python and Go, integrate third-party models/APIs, implement grounding and guardrails, and measure performance. Lead end-to-end projects, mentor engineers, conduct code reviews, and participate in on-call and incident response to improve resolution times and reduce operational costs.

Manage assigned client accounts to ensure satisfaction and renewals. Coach clients on SailPoint/IdentityIQ identity and access solutions, monitor usage and risks, provide strategic updates, identify expansion opportunities, and drive resolutions to customer issues.

Manage relationships with assigned clients to drive satisfaction, adoption, renewals, and product value. Advise on SailPoint IdentityIQ solutions, monitor account health, surface expansion opportunities, provide executive updates, and ensure contract renewals.

Lead intake, roadmap, and governance for an AI automation/platform team. Harden and ship business-built AI apps to production with secure GCP platforms, define acceptance criteria and responsible-AI gates, manage vendor buy-vs-build decisions, drive adoption, measure outcomes, and manage AI economics and stakeholder communication.

Build, model, and maintain scalable BigQuery-based data solutions on GCP. Implement performant data models, storage partitioning/clustering, ETL improvements, data validation, and documentation. Collaborate with architects, data scientists, and engineers to deliver governed, high-quality data for reporting and AI initiatives.

Lead and build Headway's payer marketing function: set strategy, craft positioning and narratives, commercialize payer solutions, translate clinical data into commercial proof, enable sales and field teams, run events and competitive intelligence, and measure relationship and commercial impact.

Lead a global campaign operations team to execute multi-channel digital marketing campaigns. Build scalable processes, enablement, and automation; partner on marketing systems, leverage AI to improve workflows, and track campaign KPIs to drive optimization and performance.