Top Tech Jobs & Startup Jobs in Jacksonville, FL

Design and implement a scalable observability stack (logging, metrics, tracing, APM); select and configure agents; build alerting, incident management, runbooks, and dashboards; automate toil and codify monitoring as IaC; reduce MTTD/MTTR and train teams on instrumentation and incident response.

Act as People Partner across Commercial, Finance, Clinical Operations, and Customer Support. Provide full HRBP support: workforce planning, performance management, employee relations, investigations, Workday case management, exit survey analysis, process improvements, reporting, and coaching leaders to align people strategy with operational execution.

Lead FF&E category management and strategic sourcing for procurement. Develop and execute sourcing strategies, manage supplier relationships, mitigate supply-chain risk, enforce governance, and partner cross-functionally to optimize costs and support sustainability and compliance. Serve as escalation point and communicate recommendations to senior leadership.

Lead global DevOps, SRE, and platform engineering teams to improve reliability, scalability, and delivery velocity through CI/CD (Harness), observability (Dynatrace), automation, and resilient cloud-native infrastructure. Manage vendors, budgets, SLAs, and continuous improvement using SRE practices, IaC, Kubernetes, and cloud platforms.

Lead enterprise AI and data science strategy, manage ~50 FTEs, and deliver production AI/ML models integrated with core payer systems. Own data acquisition, infrastructure, model governance, fiscal budgets, cross-functional project coordination, stakeholder engagement, hiring, coaching, and ensuring AI solutions align with business value and organizational metrics.

Manage retention and operational excellence for a complex book of pharmacy-benefit accounts. Build client and broker relationships, resolve operational issues, support implementations and renewals, track account performance using data, manage contractual obligations, and mentor junior account staff to drive retention and growth.

Lead product vision and roadmap for B2B web applications. Champion customers, define requirements and user stories, collaborate with engineering/design/marketing, use data and analytics to set KPIs, drive delivery via Agile and CI/CD, and improve product development processes.

Transform SOC operational data into actionable insights to improve MDR service delivery. Analyze workflows, identify gaps and trends, define performance metrics, validate improvements, integrate AI into analysis, conduct root-cause investigations, and collaborate with cross-functional teams to enhance quality, efficiency, and customer experience.

Lead financial performance, retention, and growth for assigned enterprise accounts. Build executive relationships, drive expansion and stabilization strategies, run QBRs/ABRs, coordinate cross-functional delivery, monitor performance, mitigate risks, and maintain account records in Salesforce to ensure operational excellence and client satisfaction.

Lead definition and delivery of AI-powered capabilities for a sustainability real-estate data platform. Shape roadmap, partner with customers and data science, own end-to-end features, define evaluation and trust frameworks, and ensure data foundations support AI. Drive cross-functional alignment and use AI tools in product workflow.

Lead BME's Strategic Communications practice: design and oversee public health communications, advocacy, and policy strategy; manage client relationships and staff; drive business development, proposals, and practice growth; provide media, branding, and digital campaign guidance; mentor team and ensure high-quality project delivery.

Design and implement technical solutions that align customer needs with MNTN's platform, support pre-sales as the technical SME, build and operationalize partner integrations, and collaborate cross-functionally to launch scalable go-to-market solutions and enablement materials.

Support a large portfolio of agency partners to drive retention and platform adoption through reactive support, proactive outreach, training, standardized playbooks, and data-informed escalation. Monitor usage and performance signals, maintain accurate records, and surface trends to improve processes and customer outcomes.

Support enterprise financial operations including revenue recognition, account reconciliations, billing/invoicing, payments, vendor and purchasing management. Drive P2P implementation, provide help desk support for vendor and invoicing systems, collaborate cross-functionally, ensure compliance and process improvements, and maintain documentation and reporting in enterprise ERP platforms.