Top Tech Jobs & Startup Jobs in Jacksonville, FL

Leads integrated AMER marketing campaigns to build awareness, generate pipeline, and drive revenue for a B2B SaaS company. Responsibilities include localizing global campaigns, developing content, managing cross-functional projects, partnering with Sales and BDR teams, measuring performance, optimizing full-funnel activities, supporting customer advocacy and expansion, and providing regional market insights.

Drive full-cycle enterprise sales across the Americas by prospecting, qualifying, negotiating, and closing complex B2B SaaS deals with organizations of 1,000+ employees. Build executive relationships, generate pipeline, conduct consultative discovery, partner with Sales Engineering, maintain Salesforce forecasting and data hygiene, and represent HiBob at industry events.

Leads Care Managers and Care Specialists, ensuring high-quality, consistent user support. Responsibilities include setting expectations, coaching, reviewing call and chat quality, managing escalations, analyzing performance data, improving workflows, supporting training and onboarding, and representing frontline needs cross-functionally. The role also handles select complex user cases and promotes a culture of empathy, accountability, inclusion, and continuous improvement.

Leads the design, integration, and delivery of production-grade AI, generative AI, agentic AI, and MLOps solutions for clients. Serves as technical lead, translates requirements into scalable architectures, mentors engineers, manages technical risks and timelines, supports sales proposals, and presents recommendations to stakeholders. Responsibilities include application integration, security, observability, evaluation, model serving, documentation, testing, and operational readiness.

Leads ServiceNow CSM and TPSM process design for customer service, client onboarding, managed services, account management, and technology service delivery. Facilitates discovery and future-state workshops, translates requirements into functional designs and user stories, defines onboarding workflows, and aligns stakeholders with ServiceNow best practices. Provides functional leadership across customer management, case handling, entitlements, service relationships, integrations, CSDM, and ITSM. Supports prioritization, UAT, business readiness, roadmap decisions, and traceability across a large enterprise transformation.

Leads CDW’s AI advisory consulting portfolio, including strategy, governance, operating models, adoption, roadmaps, methodologies, and delivery standards. Advises customers and executives, facilitates discovery and workshops, develops proposals and business cases, supports presales pursuits, and partners with technical teams on integrated AI solutions. Oversees delivery quality, risk management, staffing, and customer outcomes while mentoring consulting and presales professionals.

Serve as a pre-sales SAP and accounting subject matter expert, advising finance stakeholders on integrations, automation, data structures, and month-end close workflows. Partner with sales, solutions consulting, product, and engineering teams to demonstrate business value, support proof-of-concepts, develop integration environments, answer technical questions, and translate complex SAP connectivity concepts into business-friendly guidance. The role requires strong accounting knowledge, SAP expertise, customer communication skills, and up to 25% travel.

Leads ChowNow’s GTM Revenue Operations function across Sales, Onboarding, Customer Success, Marketing, and Business Systems. Owns GTM process improvement, systems architecture, technical-debt reduction, workflow design, forecasting, territory and compensation infrastructure, and cross-functional alignment. Manages a team of 5–7 direct reports while advising the CEO on systems risks, priorities, and strategic opportunities.

Leads a 15-person B2B SaaS customer support team, owning coaching, KPIs, SLAs, QA, escalations, operating processes, and customer communications. Uses Salesforce data, AI, and automation to improve efficiency, identify root causes, increase product adoption, and enable proactive customer engagement. Partners with Customer Success, Product, IT, and Operations to resolve roadblocks, manage outages, improve support infrastructure, and surface expansion opportunities.

Manages customer, partner, and internal stakeholder relationships throughout BlackLine implementation projects. Responsibilities include developing delivery strategies, project plans, budgets, timelines, resource plans, success criteria, status reporting, risk mitigation, scope management, financial tracking, escalations, and team leadership. The role also supports presales activities and identifies upsell opportunities.

Lead strategic and operational improvements across global travel operations and service teams. Partner with product, engineering, and leadership to prioritize support-product enhancements, improve agent tooling, drive contact deflection, and deliver customer experience improvements. Manage cross-functional programs including acquisitions, supply processes, third-party support, change management, and process optimization. Use analytics to assess impact, establish operating processes, and support global execution across teams and regions.

Executes and manages trades for separately managed, unified managed, and model-only accounts. Responsibilities include generating block trade orders, rebalancing accounts for maintenance requests, communicating model changes, coordinating sponsor connectivity, reviewing executions, reconciling trades, and maintaining operational controls. The role also identifies process improvements and supports client service-level agreements. Candidates need a related bachelor's degree, 1–3+ years in SMA, UMA, or wealth management, strong analytical skills, and Microsoft Office proficiency.

Develop and lead integrated B2B marketing campaigns for enterprise product launches and evergreen motions. Define audiences, narratives, buyer journeys, channel roles, activation plans, measurement, and optimization strategies. Orchestrate owned, earned, and paid programs across cross-functional teams, guide campaigns from briefing through post-launch learning, and improve performance through analytics and portfolio insights.