Top Tech Jobs & Startup Jobs in Jacksonville, FL

Leads a team delivering Customer Success reporting, dashboards, KPI frameworks, and operational analytics. Oversees reporting accuracy, data integrity, recurring metrics, workflow improvements, and automation. Partners with Customer Success and services leadership to translate business needs into analytical requirements, prioritize initiatives, standardize reporting methodologies, and communicate performance insights. Coaches analysts, manages workload and development, and supports data-driven operational decision-making and scaling.

Leads internal data analysis projects, identifies business opportunities and risks, delivers strategic insights to leadership, manages junior analysts, develops dashboards, and improves data quality across company platforms. The role requires translating quantitative findings for nontechnical audiences and applying healthcare or pharmaceutical dataset experience to strategic decision-making.

Handles first-party homeowner property claims from investigation through resolution. Responsibilities include assessing liability and damages, interpreting policies, making coverage and payment decisions, managing claim workloads, communicating with policyholders, agents, contractors, and vendors, reviewing estimates and engineering reports, documenting claim files, and resolving complex claims up to $100,000. The role is fully remote within eligible U.S. states, with some travel required.

Supports portfolio project and program management infrastructure, annual and mid-year budget planning, project startup and closeout, and Asana administration. Coordinates planning cycles, assists project finance staff, facilitates reviews, delivers Asana training, and improves organizational tools and processes. Provides surge support for travel logistics, visa documentation, physical security protocols, and operations initiatives. The role requires humanitarian field experience, budget management, project coordination, training, independent leadership, and familiarity with open-source and open-data practices.

Lead product marketing strategy for Picus’s cybersecurity platform, including positioning, messaging, competitive intelligence, analyst relations, sales enablement, ICP and persona development, and product launch execution. Partner with Product Management, Sales, Technical Marketing, Growth Marketing, and company leadership to strengthen market presence, communicate technical value, support roadmap alignment, and drive global adoption.

Supports technical projects from planning through completion by coordinating with specialists, project managers, and customers. Tracks budgets, schedules, change orders, local hours, and project costs; identifies risks; and helps implement mitigation strategies. The role also supports customer satisfaction, project documentation, and cost and deadline control while contributing to team development and organizational growth.

Review and QA month-end close packages for a portfolio of ecommerce and CPG clients, ensure GAAP-compliant accounting, reconcile ecommerce payouts and inventory across channels/3PLs, maintain QBO environments and integrations, sign off financial packages, provide feedback to bookkeepers, and support budgeting and financial modeling for clients.

Administer U.S. and Canadian employee benefits and leave programs, including enrollments, audits, vendor coordination, compliance, reporting, and employee support. Manage leave cases from intake through return to work while ensuring accurate documentation, payroll impacts, accommodations, and regulatory adherence. Support open enrollment, benefits communications, audits, process improvements, and coordination with carriers, brokers, third-party administrators, and internal payroll teams.

Drive new business and revenue growth for Parcel Insurance by prospecting target accounts, managing the full B2B sales cycle, meeting quotas, presenting insurance solutions, negotiating contracts, maintaining Salesforce pipeline data, and building relationships with e-commerce, logistics, shipping, and insurance decision-makers. Collaborate with Sales, Product, Operations, and Insurance teams while providing market and customer feedback to support product strategy and expansion.

Processes commercial insurance policy lifecycle transactions in Applied EPIC, including new business, renewals, endorsements, audits, cancellations, reinstatements, certificates, carrier documents, and billing. Maintains accurate policy records, reviews documents and invoices, issues insurance certificates and identification cards, tracks production, meets service-level agreements, and achieves volume and quality targets in a high-volume environment.