Top Tech Jobs & Startup Jobs in Jacksonville, FL

Lead and scale a global Customer Support organisation from Singapore: define strategy, 24/7 operating model, SLAs, analytics (CSAT/NPS), QA, tech stack, deflection/self-service, cross-functional incident leadership, and vendor/BPO management to improve customer health, retention and cost-to-serve.

The Engineering Manager leads a team in delivering reliable software solutions, blending technical contributions with team leadership, managing projects, and improving processes.

Drive new business growth across financial institutions, managing enterprise sales cycles, building relationships with decision-makers, and representing Addition Wealth at industry events.

The Customer Acquisition Account Executive will drive sales for Snyk's AI-native Developer Security Platform in Mexico, focusing on building client relationships and expanding customer success in the LATAM region.

Manage end-to-end success for a portfolio of non-enterprise healthcare customers: drive adoption, troubleshoot complex data and platform issues, run trainings and implementations, coordinate cross-functional teams, develop customer roadmaps, and support renewals while ensuring data quality and security compliance.

Build and maintain frontend and backend platform components using Python and TypeScript, support the open-source SDK, collaborate with engineering and AI teams, write tests and CI-friendly code, fix bugs, and participate in code reviews and mentorship.

Serve as a strategic partner to K-12 district leaders to drive successful implementation of Ellevation, build trusted relationships, analyze partner health data, and guide districts to improve outcomes for multilingual learners. Collaborate cross-functionally to advocate for partner needs, support onboarding and scaling, and surface feedback to product teams to enhance the partner experience.

Lead execution and optimization of multi-channel ABM programs (1:1, 1:few, 1:many), align campaigns with sales and field marketing, manage paid media, maintain account segmentation and intent data, monitor account-level engagement and pipeline influence, and continuously test and optimize using AI tools. Mentor one team member and coordinate creative, analytics, and execution across internal teams and partners.

Lead optimization strategy for Pfizer's HCP web properties (primarily PfizerPro). Design and run A/B and multivariate tests, analyze web and business metrics, build a structured experimentation roadmap, partner with UX, measurement, and product teams, use AI-enabled optimization and design tools to accelerate testing, and translate insights into product and design improvements that improve clinician engagement and task completion.

Lead and scale business development across Adobe, Google, and Emerging Technologies practices. Drive revenue, pipeline, GTM strategy, P&L performance, demand generation, and cross-functional alignment. Mentor practice leaders, optimize metrics (utilization, margin, forecasting), identify new market opportunities and partnerships, and report to the Chief Growth Officer to meet annual growth and profitability targets.