Top Tech Jobs & Startup Jobs in Jacksonville, FL

Manage chargeback investigations and vendor relationships (e.g., Signifyd), monitor fraud trends (gift card abuse, return/refund fraud), update allow/reject lists, review visual evidence, produce fraud reporting, train CX and Ops teams, and support CX Social to minimize revenue loss while preserving customer experience.

Manage and engage brand communities across social platforms, monitor trends and sentiment, respond to comments/DMs, enforce brand voice and moderation policies, produce insights from social listening, collaborate with Growth and CX teams, and surface risks or revenue opportunities.

Manage day-to-day community engagement and social customer support across Instagram, TikTok, Facebook. Respond to DMs/comments, moderate conversations, escalate issues, meet response SLAs, track community metrics, and collaborate cross-functionally to surface insights and resolve order-related concerns.

Lead post-sales and revenue analytics by integrating product telemetry, support signals, and revenue data. Build scalable data models, reusable datasets, and semantic layers. Define SaaS metrics, forecast revenue and usage, predict expansion and churn, and deliver dashboards and insights to drive renewals, expansion, and revenue growth.

As a Sr. Site Reliability Engineer, you'll ensure service reliability, build automation, and collaborate on infrastructure improvements while mentoring others.

Coordinate full employee and contractor lifecycle, support recruiting and onboarding, administer HR systems (Rippling, Notion, Slack, Google Workspace), maintain records and compliance, run payroll/PEO tasks, drive employee engagement, manage HR reporting and process improvements, and coordinate events and internal logistics.

Remote, part-time (up to 20 hrs/week) contract recruiter supporting Servant internal hires and Servant Talent clients. Full-cycle recruiting across technical and professional roles, sourcing passive candidates, managing pipelines, coordinating interviews and offers, advising clients on market and compensation, and maintaining recruiting operations in Workable. Leverages technical sourcing tools, AI, vendor management, and nearshore hiring when needed.

Lead end-to-end commercial sales for aerospace communications: qualify opportunities, run technical discovery and demos, respond to RFPs, translate customer needs into solutions, influence product roadmap, and close complex B2B deals across defense, satellite, and 5G NTN verticals.

As a Site Reliability Engineer, you'll build and manage observability platforms for satellite communications, define SLOs/SLIs, and collaborate on incident response and deployment automation.

Seeking an experienced Software Engineer for the Spacetime team to develop systems for satellite communication, requiring expertise in algorithms and large-scale distributed systems.

Lead creation and lifecycle management of SOPs, change management, and operational readiness. Partner with IT, Compliance, and Training to support system rollouts, validate workflows, and enable adoption. Monitor standards adherence, drive continuous improvement, and maintain performance dashboards to inform leadership decisions.

Lead positioning, GTM strategy, and growth for advanced hosting products (VPS, Dedicated, Cloud). Drive upgrades and revenue, create content and enablement, partner with Product/Sales/Growth, and use market and customer insights to inform roadmap and pricing.

Lead technical pre-sales engagements for an AI-native insurance platform: run discovery, design solutions, deliver tailored demos, translate customer workflows into configurations, support RFPs/security questionnaires, build demo environments and onboarding materials, and collaborate with Product and Engineering to inform roadmap and post-sale handoffs.

Design, develop, customize and maintain enterprise Sitecore solutions (versions 9/10, SXA, JSS, XM Cloud). Produce technical specs, implement components, test and debug in test and production, support teammates, perform demos to customers, and escalate/resolve issues.

Support Sales Operations PMO by gathering requirements, performing process and root-cause analysis, translating needs into decision-ready recommendations, creating reports and dashboards, facilitating cross-functional alignment, assessing risks/impacts, and providing data-driven insights to improve planning, delivery, and adoption across the Sales organization.

Lead development and execution of companywide thought leadership and content strategy. Define narratives, manage editorial governance, partner with executives and subject-matter experts, oversee external writers and agencies, run audience and content audits, and translate complex private markets topics into high-value content across channels to drive brand trust and demand.