Top Tech Jobs & Startup Jobs in Jacksonville, FL

Lead end-to-end delivery of customer projects and programs, managing scope, schedule, budget, quality, risks, stakeholders and geographically dispersed teams. Ensure timely execution, revenue forecasting, customer satisfaction, adoption of NICE methodology, and identify services sales opportunities alongside the sales team.

Drive new business across an SMB territory owning the full sales cycle: prospecting, discovery, demos, negotiation, and close. Build pipeline via outbound/inbound and partners, collaborate with Sales Engineering/Marketing/CS/Product, and meet monthly and quarterly revenue goals while positioning Qualified's conversational marketing and AI platform as a strategic solution.

Own and grow a quota-carrying book of Enterprise and Mid-Market customers, driving renewals, expansion ARR, and net revenue retention. Lead end-to-end renewal and expansion motions, forecast and negotiate contracts, identify upsell/cross-sell opportunities, build executive relationships, and partner with Sales, Customer Success, and Product to drive adoption and inform product strategy.

Lead advanced administration, configuration, and optimization of the ServiceNow platform, manage instance health and upgrades, configure modules, develop scripts and integrations, ensure security and governance, create reports/dashboards, mentor junior admins, and identify automation opportunities to meet business needs.

Lead data‑driven PR campaigns to secure high‑quality backlinks and media coverage in the US sports betting market. Turn proprietary datasets into newsworthy stories, pitch journalists, manage relationships, produce press materials and companion content, report on link and SEO impact, and collaborate with SEO, Editorial, Commercial, and Product teams to drive traffic and commercial KPIs.

Serve as the technical layer for post-sale Customer Success: ensure clean handoffs from Implementation, enable Account Managers technically, lead post-go-live discovery and Tier 1 solutioning, triage escalations and coordinate with Support/Engineering, maintain platform fluency and best-practice assets, and surface recurring issues to Product and Implementation.

Design and produce high-quality visual, audio, video, and motion assets for custom eLearning; create interactive storyboards and prototypes in Figma; manage asset handoffs to developers; present concepts and collaborate with instructional designers, clients, and stakeholders throughout project lifecycles.

Lead and scale Nabla's governance, risk, and compliance programs. Manage GRC evidence library, vendor risk assessments, security questionnaires, risk tracking, policy lifecycle, and security awareness training. Review assurance artifacts (SOC 2, ISO, penetration tests), support framework implementation (SOC 2, ISO, GDPR), and collaborate cross-functionally to enable secure enterprise growth.

Lead end-to-end testing for lending platforms by mapping journeys from UI to backend, building scalable Playwright UI/API automation, validating integrations and data migrations, integrating tests into CI/CD, partnering across product and engineering, and driving quality and test-data management initiatives.

Phone-first SDR responsible for outbound prospecting, cold calling, qualifying HR/benefits leads, building pipeline in Salesforce, and handing off qualified meetings to Sales. Requires research-driven outreach, objection handling, cross-team collaboration with Marketing and Solutions Consulting, and participation in ongoing coaching and training with a clear promotion path.