Top Tech Jobs & Startup Jobs in Jacksonville, FL

Lead the vision, strategy, and roadmap for Litmos learning platform capabilities. Define priorities, analyze customer and user data, conduct market research, establish KPIs, and coordinate cross-functional delivery with engineering, design, QA, marketing, and operations. Manage requirements, user stories, acceptance criteria, release communications, go-to-market activities, and feature engagement materials while ensuring accessibility, mobile compatibility, and alignment with learning industry standards.

Administer and support enterprise Linux, Windows, VMware, and OpenShift Virtualization environments. Perform monitoring, patching, security hardening, access administration, troubleshooting, automation, documentation, and virtual machine migrations. Use Ansible and scripting languages to streamline system administration while supporting compliance requirements such as STIGs, CIS benchmarks, SCAP, and DISA standards. Collaborate with engineering teams and support scheduled evening or weekend migration cutovers.

Coordinates healthcare hospital-opening and enterprise projects from initiation through operational launch. Develops schedules, budgets, readiness plans, and status reports; manages cross-functional stakeholders, resources, risks, contracts, supplies, construction punch lists, and regulatory readiness. Partners with leadership, health-system stakeholders, and internal departments to ensure projects meet scope, timeline, and budget objectives. Requires approximately 25% travel, including on-site support during hospital move-in, turnover, audits, and opening activities.

Supervise daily Network Operations Center activities, including monitoring, incident response, ticket management, escalations, customer communications, and staff development. Lead major incident bridges, coordinate technical teams, maintain operational documentation, support service readiness, and improve monitoring and ticketing workflows. Serve as a subject matter expert in IPX, Sigtran, BGP, VPN, and network interconnect technologies while developing automation and training programs.

Manage a portfolio of mid-market SaaS client accounts, driving retention, renewals, expansion, satisfaction, and advocacy. Develop account growth and retention plans, assess client health, provide consultative guidance, conduct business reviews, configure and demonstrate platform functionality, train users, and support solution adoption. Maintain CRM data, collaborate cross-functionally, identify upsell opportunities, and serve as the client voice internally.

Own frontend architecture for React and TypeScript applications supporting complex research and analytics workflows. Build performant, accessible interfaces; establish standards for performance, testing, accessibility, and CI quality gates; evolve shared component libraries and design systems; partner on API contracts; address technical debt; contribute to Django services; and mentor engineers while leading department-wide technical initiatives.

Serves as an escalation resource for complex platform support issues, conducting root-cause analysis through database, log, and system diagnostics. Manages technical bug backlogs, monitoring and alerting platforms, access administration, runbooks, and support tooling. Partners with Engineering and customer experience teams on critical cases, escalation criteria, process improvements, automation, and platform reliability. Provides technical mentorship and participates in on-call support for high-priority incidents.

Drive revenue growth and market expansion through reseller and distribution partners across the Central region. Build and manage channel relationships, onboard and train partners, provide sales and technical enablement, establish performance targets, identify growth opportunities, resolve issues, and collaborate with internal sales, marketing, and technical teams to improve partner performance and customer experience.

Supports clinical data analysis, workflow improvement, solution requirements, project coordination, clinical content, dashboards, and customer engagement. Serves as a clinical subject matter expert, applying healthcare terminologies, data standards, SQL, Excel, and analytical tools to generate insights from EHR data. Collaborates with EHR vendors, pharmacies, payers, and internal teams on health IT initiatives and clinical solutions, including AI-enabled capabilities.

Owns Meeting Tomorrow’s inbound revenue and demand generation strategy across paid advertising, SEO, GEO, outbound channels, and agentic workflows. The role manages budgets, pipeline KPIs, lead handoff, experimentation, compliance, and revenue attribution while partnering with Sales, Marketing, and leadership. Success is measured by revenue growth, channel performance, and scalable automation.