Top Tech Jobs & Startup Jobs in Jacksonville, FL

Manage end-to-end payroll and timekeeping for a multi-state and international workforce. Ensure accurate, compliant payroll processing, reconciliations, year-end filings, vendor coordination, policy controls, and employee support while supervising a small payroll team and driving system/process improvements.

Customer-facing senior analyst for Workcloud Actionable Intelligence who partners with retail clients (LP/AP, store operations, planning) to design analytics patterns, ensure data quality and governance, lead complex analytics and automation projects, mentor junior analysts, and present insights and ROI recommendations to stakeholders and executives.

Lead end-to-end planning and execution of complex, multi-team technical programs. Coordinate cross-functional teams, manage dependencies and risks, maintain program artifacts, facilitate decision-driven meetings, and improve PMO frameworks to ensure delivery, adoption, and measurable outcomes.

Lead end-to-end delivery of complex enterprise contact center and CX transformation projects. Manage cross-functional, distributed teams, project financials, governance, risk, and stakeholder engagement. Drive implementation across discovery, design, testing, go-live and transition, applying Agile/Waterfall/hybrid methods while supporting pre-sales, change management and continuous improvement.

Lead end-to-end design, build, and operation of large-scale data pipelines on GCP/BigQuery, optimize data models and queries, integrate legacy SQL Server/SSRS systems, implement ETL/ELT and data quality frameworks, use intermediate Python for automation, and support BI/reporting with Power BI/Looker/Tableau while promoting AI tool adoption.

Lead a remote B2B technical support team for drones, hardware, software and cloud products. Own CSAT, first-contact resolution, KPIs, coaching, process improvements, and cross-team collaboration. Use CRM, telemetry, analytics and AI tools to drive rapid, fact-based resolutions and improve team productivity and customer outcomes. Provide hands-on case support and participate in on-call, extended-hours shifts.

Serve as primary partner relationship manager for payroll and CPA partners, providing white‑glove support and escalations. Liaise with internal teams to develop and implement partner-tailored solutions, maintain SOPs, communicate risks to leadership, and drive retention and satisfaction through proactive outreach and strategic insights.

Design and implement datacenter and cloud infrastructure solutions (compute, storage, networking, security, BCDR). Gather requirements, produce designs, SOWs and BOMs, assess migrations to Azure/AWS, recommend optimizations, and oversee deployments. Train field engineers and document designs to ensure delivery continuity.

Serve as a technical lead advising strategic customers on AI use cases, designing and implementing LLM-based solutions and agents in Miro, guiding technical onboarding, integrations, and change management, and collaborating with Product, Engineering, and Customer Success to scale AI adoption and best practices.

Build and operate AI inference deployments, write production code, debug full inference stack, collaborate with customers and engineering, and drive performance/observability improvements using Kubernetes, Helm, and LLM serving tools.