Top Customer Success & Experience Jobs in Indianapolis, IN

Interns will prototype rapidly, iterate, and contribute to open-source projects at the intersection of AI and cryptography.

Join our award-winning agency by sending your CV for future opportunities in any department where your skills may fit. Include your interests for departments and types of roles (permanent or freelance).

The Customer Success Manager will manage enterprise accounts through the sales journey, ensuring retention and building relationships for expansion.

The Technical Onboarding Manager partners with customers to facilitate their onboarding experience, ensuring successful EHR integrations and operational readiness. Responsibilities include guiding customers through training, managing escalations, and creating documentation and onboarding collateral.

As the Lending Manager, you will maintain lending licensing, oversee compliance, and support the legal department with communication and educational requirements.

Manage a portfolio of mid-market SaaS customers through onboarding, adoption, health monitoring, training, business reviews, renewals, and expansions. Act as customer advocate, collaborate cross-functionally to resolve issues, standardize CS processes, and drive gross revenue retention and product usage.

As an Onboarding Specialist, you will guide new clients through the onboarding process, conduct training sessions, and maintain client records to ensure satisfaction and retention.

The Growth Operations Manager will build scalable operations, develop systems and playbooks, and automate growth functions in collaboration across departments.

The Customer Success Specialist guides families through the dementia care onboarding process, manages referrals, provides support, and communicates effectively with dyads to enhance their experience.

Manage customer onboarding, renewals, and expansion opportunities. Define success metrics, build processes, and enhance customer relationships in a B2B SaaS environment.