Evio Overview
Evio is a highly unique pharmacy solutions company that was founded by and works closely with health plans to implement transformative (to cost, quality, access and experience) initiatives primarily focused on specialty and other high-cost medication solutions.
In 2020, a group of five amazing Blue Cross Blue Shield health plans that in total serve more than 20 million members recognized that the way medications get to patients needs significant reform—rapidly rising costs and massive system complexities are detrimental to patients and the entire industry. In 2025, Wellmark joined as Evio's first non-founding investor and sixth owner health plan. Each company made, and continues to make, significant investments to establish Evio as an independent entity to lead this transformation.
Evio has advanced analytics and contracting capabilities at scale, and a suite of digital tools, to power our high-cost medication solutions. Our solutions act as a self-reinforcing “flywheel” where each element strengthens and feeds into the next, and support an “Only Evio can do that,” mindset and prioritization.
Evio is also a company that has invested heavily in and been highly intentional about people, team and culture. We believe we have created a very special place to work and encourage candidates to observe and ask us about our culture and decide for themselves.
Evio's Values
- Empathy – The people our business serves always come first. We care for our teammates and put ourselves in the shoes of our health plan customers and the patients and clinicians our solutions benefit.
- Diversity – We are committed to fostering a culture where everyone belongs and is valued for their background, experience and insights – one that encourages diversity of ideas, and is a nurturing, trusting, and accepting place for all.
- Adventure – We are flexible, thrive in ambiguity, fail fast, and pivot quickly to get to a better answer. We celebrate wins and pivots with equal intensity.
- Relentless – Guided by evidence and data, we are creative, curious, and unwavering in our pursuit of challenging the status quo and each other.
- Transparency – Just as we seek to bring transparency to the pharmacy supply chain, authenticity and integrity are core to the way we communicate.
- Excellence – We strive to raise the bar in all we do by hiring and developing exceptional talent and holding ourselves and our thinking to the highest standard.
About the role:
We’re hiring a hands-on Growth Operations Manager to architect and scale our go-to-market engine. This role is ideal for someone who thrives at the intersection of GTM strategy, complex enterprise sales support, and operational execution – and you are excited to turn ambiguous growth challenges into durable systems.
You’ll play a key role in shaping how growth strategy translates into execution by owning the systems, playbooks, and KPIs that turn complex deal making into a repeatable, low-risk motion. Day-to-day you’ll build the operating backbone (templates, checklists, SLA workflows), manage the CRM and partner closely with Legal, Finance, Product and Customer Success to design and operationalize how we bring solutions to market, translating GTM strategy into practical solutions.
You will report directly to the Head of Digital Health and have meaningful influence on how Evio scales.
Key responsibilities:
Audit & stabilization
- Conduct a comprehensive audit of current growth operations (e.g. prospect research, pitch decks, deal stages, handoffs, NDA/pricing flows, etc.).
- Deliver a prioritized roadmap that separates quick wins from longer-term investments.
- Triage and remove the highest-impact operational pain points.
- Evaluate how growth strategy is translated into execution and identify gaps between intent, process, and outcomes.
Playbooks, templates & enablement
- Design and operationalize playbooks to enable prospect research, discovery, strategic pricing, and other key sales motions.
- Establish operating procedures to standardize pre-meeting preparation, proposals, pricing guardrails, and NDA workflows.
- Create reusable enablement assets (starter pitch decks, SOW templates, proposal checklists) to accelerate deal cycles.
Tooling & automation
- In partnership with Head of Growth, assess tooling needs for optimizing the growth motion.
- Own the implementation plan and delivery for any tools that are selected.
SLAs, reporting & continuous improvement
- Define and implement SLAs and escalation rules (e.g. NDA turnaround time, pricing approvals, deck readiness) to improve responsiveness and quality.
- Establish and track KPIs that link process adherence to outcomes (win rate, time-to-proposal, deal velocity), and report on these metrics monthly.
- Run regular retrospectives on playbook usage and drive continuous improvement based on feedback and results.
Cross-functional partnership
- Deal support: Collaborate with Growth, Sales, and executive leadership on structuring strategic deals and proposals, ensuring client solutions meet needs while aligning with Evio’s pricing and risk guardrails.
- Operationalize processes: Partner with Legal, Finance, and Product to streamline contract and pricing workflows, reducing friction in the deal process.
- Shadow discovery and demo meetings, converting frontline learnings from sellers into operational improvements.
- Serve as the operational point person for cross-functional growth projects that materially improve our go-to-market motion.
The skills and experience you bring to this role include:
- Requisite experience: 5+ years in roles spanning go-to-market strategy and operations. (This could include Growth Operations, Sales/Revenue Operations, Business Operations, or other cross-functional roles that bridge strategy and execution.)
- Domain Knowledge: Direct experience in healthcare or pharmacy benefits – ideally exposure to health plans, PBMs, or payer-aligned digital health solutions.
- Process & playbook delivery: Demonstrated experience building discovery, pre-meeting, and proposal playbooks and rolling them out to a commercial team.
- Operational analytics: Comfortable with Excel/Google Sheets for analysis and financial modeling; able to define key metrics and translate data into actionable insights that drive decision-making. (Experience with SQL is a strong plus.)
- Cross-functional leadership: Proven experience driving initiatives across teams (e.g. partnering with Legal, Finance, Product) to implement contract/pricing processes, policy guardrails, or similar cross-functional programs.
- Seller empathy: Has closely partnered with sales team members (e.g. shadowing sales calls or deal reviews) and translated field observations into operational improvements.
- Prior experience in early-stage GTM teams or startups – evidence of building while flying in ambiguous, fast-paced environments.
How you show up:
- Founder’s mentality: You prototype, create and iterate without waiting for permission.
- Systems thinker: You break complex GTM problems into manageable pieces and design simple experiments.
- Outcomes obsessed: You track impact and prioritize fixes that move revenue and reduce risk.
- Resilient & pragmatic: You’re comfortable with ambiguity and choose practical, high-leverage solutions over perfection.
- Consensus builder: You influence cross-functional stakeholders without relying on formal authority.
- Exceptional communicator: You write crisp SOPs and checklists and can present complex operational changes clearly to senior leaders.
- Detail oriented: You prevent pricing/contract mistakes while maintaining velocity.
Bonus points:
- CRM implementation & management experience.
- Familiarity with contract/SOW/NDAs and pricing-approval workflows in enterprise sales.
- SQL proficiency or advanced analytics skills.
- Experience with Confluence/Notion, Asana/Jira or similar tools for documentation and project management.
- Exposure to the Blue Cross Blue Shield (BCBS) ecosystem.
Salary Considerations:
Anticipated annual base pay range: $135,000 - $170,000 plus additional variable compensation based on performance.
At Evio, we’re committed to building a competitive compensation package to honor the value our teammates bring as well as attract and retain top talent that is aligned with our culture, mission and values. Compensation includes base pay (range shown) and could include other variable compensation opportunities depending on job seniority, location, and date of hire.
Please note that the base pay information shown is a general guideline for the job responsibilities and qualifications listed. Salary decisions are based on candidate experience, and market and business considerations.
Evio Benefits:
- Great Health Insurance
The company pays 100% of medical, dental, and vision premiums for teammates, and 50% for dependents. - 401K Match
Evio matches 100% of teammate contribution up to 5% of salary, subject to IRS limits. 401K is administered through Guideline. - Time Off
We have a flexible vacation policy for teammates to unplug and recharge when you need it. There is no minimum or maximum amount of vacation allowed per year, and there is no payment in consideration for unused vacation. Vacation is to be used at your discretion, with approval of leadership. - Parental Leave
Generous paid leave for new parents (includes birth and non-birth parents).
Evio values a diverse workplace and is committed to supporting and celebrating the diversity that each teammate brings to the table. We are proud to provide equal employment opportunities to all teammates and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Top Skills
What We Do
Evio is a pharmacy solutions startup that works with health plans to transform the medication experience for everyone: patients, providers, and the system at large. Using real world evidence, Evio will ensure every patient gets the right medication in a simple and affordable way
