Top Hybrid Customer Success & Experience Jobs in Washington DC,

Lead end-to-end migrations from legacy platforms to CoCounsel Tax, driving discovery, readiness planning, enablement, adoption tracking, and cross-functional coordination. Create migration artifacts, run customer and internal working sessions, support onboarding and training, synthesize field feedback for product improvements, and help produce customer success stories.

As a Solutions Architect at Cohere, you'll grow the Public Sector business, develop technical pre-sales and post-sales solutions, and lead customer relationships, fostering adoption through technical guidance and hands-on engagement.

Serve as primary post-sale contact for corporate, nonprofit, association, and foundation clients. Lead onboarding, manage integrated marketing and data solutions, coordinate cross-functional teams, deliver campaigns on time, analyze performance, drive client retention, and identify upsell opportunities while maintaining Salesforce and project management records.

The AI Success Engineer drives adoption of OpenAI products for government clients, ensuring technical readiness, mapping workflows, and guiding deployment while fostering strategic customer relationships and maximizing the value of AI solutions.

The Account Manager is responsible for managing client relationships, developing strategic partnerships, and driving business growth through collaboration with teams and clients.

As a Customer Success Manager, you will drive customer success through training and support while managing relationships with farms utilizing ag-tech solutions.

The Engagement Manager for Special Projects at Gallatin is responsible for managing customer relationships, ensuring technology adoption, leading project teams, and delivering AI/ML solutions to support customer objectives.

The Customer Strategist role focuses on strategy, sales, and relationship management, requiring collaboration with customers and engineers to enhance product offerings and build relationships with stakeholders.

The Senior Business Development Associate executes business development activities, builds customer relationships, and collaborates internally to capture government and commercial opportunities in national security.

The Client Development Manager drives client development and growth in Site & Infrastructure and Surveying markets, fostering key relationships, strategizing pursuits, and shaping growth strategy for public and private sectors.