Top Hybrid Customer Success & Experience Jobs in Washington DC,

The Relativity SME provides advanced support and guidance in using Relativity, assists in testing software releases, manages complex data tasks, and conducts training and documentation.

As a Senior Customer Success Manager, you'll autonomously manage a portfolio of mid-market and enterprise customers, enhancing relationships and ensuring measurable outcomes while collaborating with teams on implementations and scalability projects.

The Deployment Strategist collaborates with government and utility partners to understand their operations, create tailored solutions, and ensure effective implementation and long-term success through increased efficiency and revenue growth.

The Solutions Consultant will guide federal customers in utilizing Figma's platform, support sales through technical solutions, deliver presentations, and enhance security in product usage, driving growth and innovation for the company.

The Senior Solution Consultant, Post-Sales will ensure successful onboarding and adoption of Socure's identity verification platform, acting as a trusted advisor and driving customer success metrics.

Manage retention, renewals, and expansion for a portfolio of customers. Drive upsell/cross-sell, prospect within accounts, lead renewal negotiations, run strategic account planning and business reviews, identify issues early, and coordinate cross-functional teams to deliver measurable customer outcomes while maintaining forecast and pipeline visibility.

As a Customer Activation Manager, you will manage the implementation and onboarding for new strategic enterprise customers, driving product utilization and revenue.

As a Salesforce Business Applications Analyst, you'll lead Salesforce initiatives, configure features, and ensure effective integration to support business processes. You'll collaborate with stakeholders and manage the project lifecycle for GTM solutions within Salesforce.

Manage and grow a portfolio of healthcare provider accounts while driving revenue through cross-selling and upselling medical supplies. Develop relationships, recover underperforming accounts, and collaborate with teams to improve outcomes.

Lead end-to-end migrations from legacy platforms to CoCounsel Tax, driving discovery, readiness planning, enablement, adoption tracking, and cross-functional coordination. Create migration artifacts, run customer and internal working sessions, support onboarding and training, synthesize field feedback for product improvements, and help produce customer success stories.