Top Hybrid Customer Success & Experience Jobs in Phoenix – Mesa – Scottsdale, AZ

The Support Engineer will troubleshoot complex network issues, improve processes, deliver actionable product suggestions, and support customer networks remotely.

Manage an SMB dealership portfolio to drive retention, adoption, and growth. Build stakeholder relationships, analyze account performance, run business reviews, identify risks/opportunities, coordinate cross-functional solutions, and document activity in Salesforce while leveraging AI tools for insights and productivity.

The Platform Success Manager guides clients in utilizing Sequoia's benefits, systems, and HRIS, ensuring optimal adoption and satisfaction while managing projects and fostering relationships.

Manage and grow a portfolio of enterprise clients by leading onboarding, driving adoption, conducting quarterly business reviews, documenting communications in CRM, coordinating cross-functional implementation, identifying upsell opportunities, and ensuring client retention and satisfaction.

Manage and consult on customer implementations: translate stakeholder requirements into project scopes, configure and test the product, onboard and train users, map clinical workflows, and build dashboards, KPIs, and data-driven alerts to drive customer success.