Top Hybrid Customer Success Jobs in Phoenix – Mesa – Scottsdale, AZ

The role involves providing customer service for internal and external customers, handling inquiries via calls and emails, managing customer issues, and collaborating to enhance customer experience.

As an Associate Customer Service Representative, you will support and assist customers with financial products across various communication channels, resolving issues and ensuring a high-quality experience in a fast-paced environment.

Provide customer service support in Merchant Services by handling inquiries, overseeing customer experience, and managing escalations.

As a Customer Service Advisor, you will assist customers with account statuses, payments, and concerns via phone and email while enhancing customer satisfaction.

The Customer Success Advisor manages a portfolio of builder customers, guiding them through onboarding, ongoing support, and resolving issues while collaborating with cross-functional teams.

The role involves managing customer relationships to maximize satisfaction, retention, and expansion within a designated book of business by identifying growth opportunities and utilizing customer insights.

The Senior Sales Tools Analyst will manage and optimize sales tools, ensuring efficiency in seller operations, and supporting tool rollouts and integrations.

The Sr Customer Care Specialist will advocate for client satisfaction, manage tasks, resolve issues, and provide best-in-class service in a fast-paced environment.

The role involves managing technology solutions, analyzing client requirements, and leading high-performing technical teams in a 24x7 environment.

The Client Experience Specialist will focus on retaining clients who are considering cancellation by addressing their concerns, providing solutions, and managing relationships. Responsibilities involve communication, data analysis, collaboration, and project management.

The Account Manager acts as a liaison between brokers and clients, enhancing relationships, managing inquiries, and ensuring customer satisfaction. They are accountable for sales activities, analyzing data for renewals, facilitating meetings, and executing marketing campaigns while maintaining accurate records in Salesforce.

As a Customer Success Advocate, you will assist Square sellers through phone and email, providing product knowledge and support while handling inquiries and escalations. You'll identify customer needs and improve their experience, requiring adaptability to the evolving product ecosystem.