Top Hybrid Customer Success & Experience Jobs in Phoenix – Mesa – Scottsdale, AZ

Provide guidance and solutions to clients, assist with technical issues, and communicate effectively with real estate professionals.

Handle inbound disconnect and billing calls for small-to-medium business customers, resolve issues, negotiate retention offers, secure renewals, identify upsell opportunities, troubleshoot service problems, coordinate with sales support, and provide customer insights to marketing to reduce controllable churn and drive revenue.

As a Payroll Advocate, you will manage customer inquiries, enhance user experiences, provide expert support, and drive customer success in payroll services.

The Senior Consumer Experience Representative will enhance consumer journeys by providing white-glove service, making daily calls to address real estate needs, and collaborating effectively within a team.

As a Mortgage Advisor II, you'll evaluate applicants' financial status, advise on mortgage products, assist with applications, and maintain communication throughout the mortgage process.

As a Customer Experience Agent, you will ensure customers have a positive experience by resolving issues, managing orders, and improving processes. This role offers hands-on experience in a fast-paced environment and encourages problem-solving skills.

The role involves managing and optimizing cloud infrastructure, implementing best practices for cloud systems, and developing client relationships.

The role involves designing and improving Attack Surface Intelligence programs, managing data analysis, educating management, and providing actionable intelligence based on extensive cyber security experience.

Answer daily participant phone inquiries for defined contribution plans. Assist with distributions, rollovers, loans, electronic funds transfers, tax forms, and account maintenance. Research and resolve routine issues, follow risk and department guidelines, and escalate complex problems to supervisors.

Own post-sale customer relationships for TENEX's MDR platform, drive adoption, retention, and expansion. Onboard customers, run business reviews, identify churn risks, collaborate cross-functionally, and travel 10-15%. Provide product feedback and educate customers to maximize security outcomes.