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Write, edit, and publish clear, audience-specific content across email, web, social, events, and campaigns. Manage content schedules, coordinate with designers and vendors, support website updates and basic SEO, track performance metrics, and maintain communications assets and founder-facing resources. Collaborate cross-functionally and assist the Senior Manager on projects, using HubSpot and other tools to support program communications and reporting.

Provide administrative support for undergraduate and graduate programs including filing, copying, scanning, data entry, email correspondence, program-specific tasks, maintaining staff email, and organizing supplies. Work ~10–20 hours/week during semester, primarily daytime hours.

Pick, pack, and process incoming and outgoing stock in a warehouse, assist with shipping and receiving, operate forklifts and reach trucks, maintain a clean and safe work area, and follow safety procedures.

Prepare, document, and manage SBA loan closings from approval through funding and post-closing review. Verify compliance with SBA SOPs and banking regulations, coordinate with lenders, attorneys, and third-party vendors, maintain loan files, perform post-closing audits, and ensure exceptions are tracked and resolved.

Support the Implementation/Project Management team to coordinate on-site third-party resources, manage installations of Captivate equipment, monitor budgets and schedules, handle project paperwork and status reporting, communicate with clients to define scope, and help problem-solve to keep projects on track.

Lead engineering teams for Brokerage and Managed Services platforms, owning roadmap execution, delivery predictability, operational excellence, CI/CD and quality practices, security integration, incident response, technical decision-making, hiring and talent development, and cross-functional stakeholder alignment to improve reliability and delivery metrics.

Provide technical support and solutions for network software, hardware, configurations, and architectures. Plan, install, and maintain network systems; monitor performance; troubleshoot complex issues; ensure security and compliance with MTC standards; and keep current with relevant network technologies.

Serve as the joint operational and administrative partner to two Deans, coordinating academic operations, curriculum and assessment administration, faculty and student academic processes, accreditation support, and cross-functional projects. Manage calendars, reporting, committee operations, and institutional initiatives while fostering collaboration, process improvement, and consistent business practices across both Schools.

Own and validate firm-wide AUM and flow data, produce recurring and ad-hoc analytics and dashboards, reconcile across systems, drive automation and process improvements, present insights to senior management, and support board, earnings, and regulatory reporting with strong data governance.

Manage the organization's travel, expense reimbursement, and corporate credit card programs. Process expense reports accurately and timely, ensure policy and IRS compliance, provide employee training and support, liaise with travel vendors, interpret invoices, generate reports from accounting systems, and protect confidential information while supporting the organization's mission.